TrustRadius

Arena.im

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arena.im
Score 7.8 out of 10
N/A
Arena.im is a live chat, live blog, and content wall solution that can be embedded on a website, from the company of the same name headquartered in San Francisco. The solution avails an in-built customer data platform that enables users to activate individual marketing with centralized data and deliver real-time personal experiences to customers.
$99
per month
Pricing
Arena.im
Editions & Modules
Professional
$99
per month 25,000 page views/month
Business
$249
per month 100,000 page views/month
Enterprise
Custom
Offerings
Pricing Offerings
Arena.im
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional DetailsDiscounts available for annual subscription.
More Pricing Information
Community Pulse
Arena.im
Considered Both Products
Arena.im
Verified User
Director
Chose Arena.im
We did not evaluate any other products as Arena.im fit our needs from the start.
Verified User
Director
Chose Arena.im
We've only compared Arena against building our own functionality for internal use. We decided that the cost of developing the service, maintaining the server capacity, and maintaining the code was outweighed by the ease of use of Arena's platform. It's difficult to keep server …
Top Pros
Top Cons
Best Alternatives
Arena.im
Small Businesses
Gist
Gist
Score 9.6 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternatives
User Ratings
Arena.im
Likelihood to Recommend
8.7
(3 ratings)
User Testimonials
Arena.im
Likelihood to Recommend
Arena.im
It is well suited for situations where a chat solution can be embedded on a page. This instance requires minimal setup and allows you to add chat functionality to your site within minutes. I think it's less suited as an internal messaging tool- there are already other solutions like Slack that have cornered that market.
Verified User
Anonymous
Read full review
Pros
Arena.im
  • Easy to set up
  • Easy to use
  • Cost efficient
Verified User
Anonymous
Read full review
Cons
Arena.im
  • Offer a lower-priced subscription for smaller blogs and websites.
  • Provide a clearer way to see how many impressions have been used on the account so far.
OS
Read full review
Alternatives Considered
Arena.im
We did not evaluate any other products as Arena.im fit our needs from the start.
Verified User
Anonymous
Read full review
Return on Investment
Arena.im
  • Allowed us to fulfill customer requirements
  • Saves us from developing it ourselves (build vs buy)
Verified User
Anonymous
Read full review
ScreenShots