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Arena.im

Arena.im

Overview

What is Arena.im?

Arena.im is a live chat, live blog, and content wall solution that can be embedded on a website, from the company of the same name headquartered in San Francisco. The solution avails an in-built customer data platform that enables users…

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Recent Reviews

TrustRadius Insights

Arena is a versatile platform that offers a range of use cases tailored to the needs of its users. With features such as webinar hosting …
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Pricing

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Professional

$99

Cloud
per month 25,000 page views/month

Business

$249

Cloud
per month 100,000 page views/month

Enterprise

Custom

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://arena.im/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $99 per month
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Product Details

Arena.im Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(5)
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Reviews

(1-3 of 3)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it in combination with our event management platform to provide attendees with a way to message each other during virtual shows. We embed it in pages on our sites and then direct attendees to engage with other attendees via Arena for ease of setup. Thousands of individuals have used it over the years.
  • Easy to implement
  • Cost effective
  • Strong build vs buy proposition
  • Support can be a little lacking
  • More user-friendly moderation tools
  • Different pricing structures besides number of views
It is well suited for situations where a chat solution can be embedded on a page. This instance requires minimal setup and allows you to add chat functionality to your site within minutes. I think it's less suited as an internal messaging tool- there are already other solutions like Slack that have cornered that market.
  • Ease of implementation
  • Ease of use
  • Ability to scale
  • Reduced our need to build our own solution
  • Spend less time setting chat up
  • Takes product maintenance out of our hands
We did not evaluate any other products as Arena.im fit our needs from the start.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our platform provides on-demand virtual events that have a live videocast component as well as chat functionality. We've used Arena to provide the chat functionality aspect since it gives shows participants more control over who they engage with and how they engage with them. It's been used by tens of thousands of individuals across many shows, and participants have been quite happy with it.
  • Easy to set up
  • Easy to use
  • Cost efficient
  • User Interface
  • Additional functionality for management
  • Set up process for use cases where many chat rooms are required
It's well suited for environments where you have chat participants quickly dropping in and out of chat rooms for quick conversations. We use it in a virtual event environment where this is often the case. It's also good for an environment where each chat room has its own moderators who can control the individual rooms. It can also be easily embedded into sites and doesn't require development experience.
  • Price
  • Ease of implementation
  • Allowed us to fulfill customer requirements
  • Saves us from developing it ourselves (build vs buy)
We've only compared Arena against building our own functionality for internal use. We decided that the cost of developing the service, maintaining the server capacity, and maintaining the code was outweighed by the ease of use of Arena's platform. It's difficult to keep server connections going for so many users and Arena does a good job of that.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Arena.im to add additional, curated content to our websites and blogs. The content wall allows us to source articles from various websites across the web, and select relevant content that shows up in the Arena.im feeds on our sites. This is a huge bonus for boosting our SEO on an active daily basis.
  • Automatically posts relevant content to our websites.
  • Assists in boosting our SEO scores.
  • Provides excellent support when required.
  • Offers a clean and simple admin user interface.
  • Offer a lower-priced subscription for smaller blogs and websites.
  • Provide a clearer way to see how many impressions have been used on the account so far.
If you are looking to increase user engagement on your website, or add more dynamic content to your blog, then Arena.im is perfectly suited to fulfill those requirements. The Content Wall for example pulls in articles from various sources that you can specify from across the web, including Facebook, Twitter, Youtube, Websites, and more. The auto-update feature keeps your content fresh, based on keywords and other criteria that you specify. Essentially you can "set it and forget it". If you require more user engagement, the fully customisable Live Chat widget is a must-use!
  • Content Wall.
  • Conversion Cards.
  • Analytics.
  • Keeps our website dynamic.
  • Boosts our SEO.
  • Saves us time.
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