Armor vs. IntSights Cyber Intelligence, from Rapid7

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

Incentivized

It has been a brilliant tool and we have harnessed it for so many applications - Threat intelligence, Risk Analysis, Automation, Endpoint protection, Vulnerability Management, Application Security, Protecting all our Cloud Applications. We love the fact that we only have to see those threats that are meaningful to us.
We don't need clutter and endless dashboards with information that just gets in the way and makes things complicated. By having this full, crisp, easily discernible visibility, our decision-making is enhanced and we can see clearly what's happening in real time. We also love the fact that if a dashboard isn't proving to be productive, then we can go ahead and scrap it, and create another one. The tailor made/bespoke aspect of the Application is the thing that really sets it
apart. By having all our dashboards aligned, our teams are all working from the same page and it means we are safe in the knowledge that our systems and applications are being monitored in the most effective and efficient ways.
There haven't been any real scenarios where it has been ineffective. - perhaps just In-depth Risk Vulnerability Analytics
are a bit lacking. However, I'm probably just picking hairs there.

Incentivized

• Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
• Speed - We can scale resources easy and the infrastructure is fast and efficient.
• Responsiveness - Support tickets are handled very fast with almost immediate solutions.

Incentivized

• Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
• The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
• The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

Incentivized

Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

Incentivized

IntSights Cyber Intelligence, from Rapid7 was by far the clear winner, in terms of seamless integration with our exisitng systems, deployment, cleaner User Interface, ease of operation, better for monitoring Indicators of compromise and dark web information, having more features etc.

Incentivized