Likelihood to Recommend Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.
Read full review Onapsis is divided into 4 major components,
Assess Comply Defend Control In assess, it does a whitebox and blackbox testing of the ERP systems that have been added to the Onapsis console. It highlights relevant application issues and automates the process, also provides the solutions to implement the fix. In comply, it provides a governance on the various regulatory compliances which the firm has to follow, as well as provides a firm grip to the audit and ERP admin team. In control, it enables a workflow of 15 pre-defined parameter values within the SAP system and helps monitor, and track the changes made to those parameters. The capabilities are to either block, or request for an approval for changes made to those parameters in addition to just monitoring them. In defend, it goes through the SAP logs; and compares it with a pre-defined ruleset to alert the end-users via email or SIEM tool or both.
Read full review Pros Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind. Speed - We can scale resources easy and the infrastructure is fast and efficient. Responsiveness - Support tickets are handled very fast with almost immediate solutions. Read full review Eliminating the manual process improves the overall accuracy of results and also frees up valuable resources to focus on other different projects. Onapsis provides great leverage to our technical teams in order to review in a standardized way of the landscape. Onapsis always matches vulnerabilities with useful context and finds possible solutions. Onapsis is usually implemented to continuously monitor, and alert us on any issues on the SAP systems. Not only this but implementing Onapsis also eliminates the network on the year-end and month-end audits and helps in making the overall process faster, smooth, efficient as well as accurate. Read full review Cons Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email. The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request. The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious. Read full review Multiple UIs No proper customization of UI log-off Tedious setup of Control component No proper error messages received Read full review Support Rating Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.
Read full review Alternatives Considered Honestly, I havent use something like Onapsis before and currently I am not aware if there is something similiar out there. They are one of a kind and is a complete suit, so is unlikelly that someone from outside will appear with a better solution.
Read full review Return on Investment It offers very reasonable packages. The customer support of Onapsis is reliable and efficient. It is a great platform as it shows a unified and easy-to-read different and complex topics in a simpler way. Read full review ScreenShots