What users are saying about
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 27 reviews and ratings
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 15 reviews and ratings
Attribute Ratings
- VMware AppDefense is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
7.7
Armor
77%
13 Ratings
9.0
VMware AppDefense
90%
8 Ratings
Support Rating
7.8
Armor
78%
26 Ratings
8.7
VMware AppDefense
87%
13 Ratings
Likelihood to Recommend
Armor
Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 1-10 employeesVMware AppDefense
It gives another level of security, by giving us alerts if some attack potentially occurs. This puts us in a good position to quickly identify and stop a potential attack to minimize or completely avoid any damage. The price is a bit high, but I think it's worth it considering the added layer of security. It surely is an easy way to make things just a little bit more secure if that's what you're looking for.
Senior Programmer
Gikn EUInformation Technology & Services, 1-10 employees
Pros
Armor
- Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
- Speed - We can scale resources easy and the infrastructure is fast and efficient.
- Responsiveness - Support tickets are handled very fast with almost immediate solutions.
Senior Software Engineer Team Lead
Lindsey SoftwareComputer Software, 1-10 employees
VMware AppDefense
- I think that the AppDefense approach is clever and sets it apart from other products. Having a baseline of normal behavior that I can see is something I haven't seen in another product before.
- AppDefense doesn't overload my systems with performance draining agents.
- AppDefense integrates with VMWare products I have or plan to purchase.
- Access to AppDefense support has been better than any other VMWare products.
Systems Engineer
NAES CorpOil & Energy, 5001-10,000 employees
Cons
Armor
- Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
- The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
- The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 1-10 employeesVMware AppDefense
- Steep learning and a lot of moving pieces
- Very new product and Carbon Black is the only 3rd party vendor that can integrate
- Limited information and training. We've never been to VMworld but it was barely mentioned at the VMUG UserCons we've attended

Verified User
Administrator in Information Technology
Banking Company, 201-500 employeesPricing Details
Armor
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—VMware AppDefense
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
—Support Rating
Armor
Armor 7.8
Based on 26 answers
Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 1-10 employeesVMware AppDefense
VMware AppDefense 8.7
Based on 13 answers
Simple. I have used the Online Chat Support that is on the side screen of the AppDefense Manager page. The couple times I've used the support, the support representative has always responded and answered in questions in a timely manner.

Verified User
Administrator in Information Technology
Utilities Company, 51-200 employeesAlternatives Considered
Armor
No answers on this topic
VMware AppDefense
We have several security applications, but none exactly like VMware AppDefense. That is one of the reasons I like it, as it seems to take a different angle on monitoring and protection. The other apps monitor different things, but one thing AppDefense seems to have over them is a streamlined interface and not a lot of false positives.

Verified User
Director in Information Technology
Government Administration Company, 501-1000 employeesReturn on Investment
Armor
No answers on this topic
VMware AppDefense
- Adds another layer of security to our servers.
- Quickly dealt with an attack, therefore it saved us a lot of money and trouble.
- Haven't seen any negative impacts.
Senior Programmer
Gikn EUInformation Technology & Services, 1-10 employees