Aryaka SmartConnect vs. Barracuda CloudGen Firewall vs. Silver Peak WAN Optimization (discontinued)

It integrates nicely with AWS (in regions other than China). The provisioning support is pretty good.

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I would say a small business with a basic firewall and security needs would be a perfect fit for the Barracuda CloudGen firewall. I know that they soon end up leaving the NG models and are moving forward with the F series firewall. I think the F series is a much more difficult to manage device and doesn’t offer simplistic configuration or use and lacks cloud control so I don’t understand the move on Barracuda’s part to nix a great easy to manage the firewall. I do think that the NG line is maybe too simple for bigger businesses and would lack some main features that they would require.

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This is well suited when you need to deploy a virtual router to provide SD-WAN services across multiple sites. This works great for small businesses since they added firewall services. The price and feature set are also great for mid-sized enterprises due to the ability to manage multiple appliances with templates, central reporting, and ability to provide high availability of the appliances with VRRP.

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• Relatively easily to implement

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• The management software is excellent. It make it much easier to manage the firewalls than some of the other vendors.
• Watching real-time traffic is easy to do when trying to troubleshoot a users issues getting to a particular service.
• Support from Barracuda has been excellent. We rate their phone and online remote support as being the best in the business.
• We like the QoS and Traffic shaping of the NG Firewalls. They help is manage our limited bandwidth, so that business critical resources are available over lesser critical resources.
• Integration with Active Directory makes it easy to identify users activities in logs.

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• WAN Acceleration.
• Improves application performance.
• Reduce bandwidth costs.

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• Support is very inconsistent, no real trouble-ticketing system when you have issues
• Very expensive for what you get
• Not much advance notification for maintenance events
• Unclear if Aryaka connectivity into China meets Chinese M.I.I.T. laws

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• Very complex and steep learning curve to get up to speed.
• Multiple ways to configure for the same service or feature. Takes time to determine "your" customized build.
• Interface can sometimes be clunky when trying to determine how it's organized or arranged. Again, steep learning curve.

• Managing more and more routers can add complexity with templates.
• Documentation around internal routing protocol they use is confusing.
• Boost add-on was oversold by pre-sales team and not helpful during testing.

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Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.

I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.

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They need to improve their Spanish communication.

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We didn't really evaluate many other SDWAN providers as very few operate inside of China. Our alternative was to build VPN connectivity ourselves.

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Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking forward to getting better acquainted with as we move off of our old Cisco. Of course, Barracuda's technical support is always there and is top notch!

We currently have almost all Cisco Meraki and would have loved to keep the product portfolio the same. Silver Peak was far cheaper and offered far more features. A lot of our evaluation showed that NGFW offers SD-WAN but it is not a full-featured deployment. Silver Peak is by and large better at being able to use both links at once, offer failover, QoS, and central reporting.

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• Enabled us to deploy infrastructure into new regions quickly
• Cost of Aryaka connections (especially in China) is excessive

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• We saved multiple thousands of dollars the first year out with the firewall in maintenance fees. We paid for the firewall and 3 years of service and still saved money.
• The ease of management allows me to do my job more efficiently. I save a lot of time when doing my day to day job because I can get to my firewall virtually anywhere.
• I feel a lot safer and my business more secure knowing that I have configured things the way they need to be and it was simple and not overly complicated.

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• Able to get rid of MPLS
• No more router hardware costs
• Able to use both WAN links instead of one being only failover

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