Small school review
October 12, 2020

Small school review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Barracuda CloudGen Firewall F380

Overall Satisfaction with Barracuda CloudGen Firewall (formerly NG Firewalls)

It is our company-wide firewall and provides a back-up web filtering service to compliment an existing solution. It allows us to redirect traffic from outside of the physical building and provide a secure connection to a number of internally host web applications. It also provides a layer of security to our monitored CCTV solution.
  • Robust hardware (no failures in 6 years).
  • Relatively easy to manage.
  • Upgraded hardware every 4 years.
  • Difficult initial set-up for non-network proficient staff.
  • Web-filter reporting is not great.
  • Support can be quite difficult to reach.
  • Secured network from outside threats.
  • Provides additional filtering.
  • Peace of mind in case of failure.
We already use Smoothwall for our main web filtering and felt it would be more robust to have a failover service in case of hardware failure. Pricewise the 2 were comparable and both would have been an upgrade on the no longer supported Microsoft Threat Management gateway. We had also considered a cloud-based system from our ISP, but find them difficult to contact with regards to support.
Documents can often be a little too technical, and lacking in real-world application. No initial support was offered in the setting up of the device, although this may be the fault of the supplier as opposed to Barracuda themselves.
Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.

Do you think Barracuda CloudGen Firewall delivers good value for the price?


Are you happy with Barracuda CloudGen Firewall's feature set?


Did Barracuda CloudGen Firewall live up to sales and marketing promises?


Did implementation of Barracuda CloudGen Firewall go as expected?


Would you buy Barracuda CloudGen Firewall again?


Well suited to a larger company with dedicated staff. Would possibly be a little complex for smaller businesses. There are a lot of functions that we don't use as a basic firewall would probably have sufficed, but the build quality and scope for future expansion make it worthwhile. Clearer documentation on how to enable features for specific scenarios would help us to get more out of it.

Barracuda CloudGen Firewall Feature Ratings

Identification Technologies
Visualization Tools
Content Inspection
Policy-based Controls
Active Directory and LDAP
Firewall Management Console
Reporting and Logging
Not Rated
High Availability
Stateful Inspection
Not Rated
Proxy Server
Not Rated