Assembla vs. FogBugz

Assembla works well when you are working with multiple groups or entities. We dealt with different time zones, different levels of involvement with the projects, etc so this allows for us to have responses back in a quicker fashion. It also helps us clue in the appropriate people and rely less on following multiple email chains

Incentivized

FogBugz has been a very useful tool to our organization, and much preferred over other options we reviewed, mainly JIRA. There are still some improvements needed, but with the fairly recent acquisition by DevFactory, we have a great deal of hope for what is in store given DevFactory's focus and transparency. It seems like both DevFactory and FogBugz customers are eager for substantial improvements on the front-end, but there is/was a great deal of backend housecleaning that definitely needed to take place first.

Incentivized

• Assembla assists in the workload balancing of our programmers.
• We are able to use Assembla to manage sprints and sprint planning in our agile format.

Incentivized

• Tasks, Subtasks, and notes. All three of these areas were critical for our team. Tasks in Fogbugz were a bit easier to see than in more bug based software like Trello or JIRA
• The entire screen is used to view a task or case. Clicking on a task or case will open up and take up the entire screen, aside from the sidebar nav columns. I like to see details and I think Fogbugz does this very well, using up as much digital real estate as possible.
• Flowcharting in Fogbugz with Creately is nice - instead of getting an exterior flowchart software like Lucidchart, Creately works right in Fogbugz.

Incentivized

• The ability to export the tasks or run metrics on them.
• Mobile ability.

Incentivized

• The simplicity of a single admin type user is not great because anyone who can create a job or client in the system, can also add and delete users. Content and User administrative rights should be separated.
• There are ways to change the terminology/lexicon within the tool, but we are not able to get it to work even after reaching out to tech support. So we are forced to use the system terminology that doesn't match up to our company making training a bit difficult.
• There is a subscribe function that you can opt into, there should be a way to add subscribers as you create a new task.

We selected Assembla because the ticket functionality worked well with our agile planning format that we use company wide.

Incentivized

I like JIRA a lot better than Fogbugz for many reasons. If I had a choice, I'd use JIRA every time

Incentivized

• We were able to spend less time tracking down the status of projects.
• We could become more self-sufficient on reviewing prior resolutions to help with current problems.
• Tasks were responded to quickly because we did not have to email one person, wait for an out of office email and then try someone else. Our task got assigned to the next available person.

Incentivized

• Saves time by quickly allowing Developers to make the necessary notes without getting bogged down in bloated UIs
• Has allowed us to look back easily and see the exact code changes made for the exact Case to aid in decisions for current changes, increasing the certainty of the decided path, without regression

Incentivized