What users are saying about
14 Ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Likelihood to Recommend

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

athenaClinicals
8.3
Real-time eligibility verification
athenaClinicals
9.4
Claims management
athenaClinicals
8.2
Coding
athenaClinicals
9.0
Patient billing
athenaClinicals
8.2
Financial Reporting
athenaClinicals
6.6

Patient Scheduling

athenaClinicals
8.0
Rule-based scheduling
athenaClinicals
7.4
Automated appointment reminders
athenaClinicals
8.2
Automated patient check-in
athenaClinicals
8.2
Multi-location support
athenaClinicals
8.2
Calendar interface
athenaClinicals
8.2

Electronic Medical Records

athenaClinicals
8.6
Charting / document management
athenaClinicals
8.7
Templates
athenaClinicals
8.7
Patient portal
athenaClinicals
10.0
Mobile/tablet support
athenaClinicals
8.0
Fax integration
athenaClinicals
9.8
Integration with other EMR and PM systems
athenaClinicals
7.3
Workflow automation
athenaClinicals
8.4
Speech recognition
athenaClinicals
9.0
Customization
athenaClinicals
6.8
E-prescribing
athenaClinicals
9.8

Medical Security and Privacy

athenaClinicals
8.3
HIPAA compliance
athenaClinicals
8.2
Role-based permission levels
athenaClinicals
9.8
Data backups and redundancy
athenaClinicals
8.2
Local mode / networking failsafe
athenaClinicals
7.0

Workflow and Scale

athenaClinicals
8.7
Task tracking
athenaClinicals
8.2
Specialty-specific workflows
athenaClinicals
8.2
Multi-office / multi-physician capabilities
athenaClinicals
9.8

Pros

athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
Anonymous | TrustRadius Reviewer

Cons

athenaClinicals

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
Anonymous | TrustRadius Reviewer

Usability

athenaClinicals

athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
Anonymous | TrustRadius Reviewer

Support Rating

athenaClinicals

athenaClinicals 9.0
Based on 1 answer
They are always there. Friendly and organized.
Anonymous | TrustRadius Reviewer

Alternatives Considered

athenaClinicals

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Dale Bowman | TrustRadius Reviewer

Pricing Details

athenaClinicals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

athenaClinicals
6.4

Usability

athenaClinicals
8.2

Support Rating

athenaClinicals
9.0

Add comparison