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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    athenaClinicals

    Score10 out of 10
    N/AN/AN/A
    Pricing
    athenaClinicals
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    athenaClinicals
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    athenaClinicals
    Considered Both Products
    athenahealth
    Chose athenaClinicals
    Not listed- though Athena is much preferred compared to past systems used.
    Incentivized
    Chose athenaClinicals
    For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
    Incentivized
    Chose athenaClinicals
    Greenway was absolutely horrible. Not intuitive, no right-click functionality, poor integration, and flexibility. athenaClinicals surpasses it in every aspect.
    Incentivized
    Chose athenaClinicals
    They have the same very similar capabilities. They have a quality measures icon and a great dashboard to help close gaps in care. Centricity does not have those features in this current version.
    Incentivized
    Chose athenaClinicals

    I was not the one that selected the program but we all voted as a group and the CEO made the decision. We actually voted to do more research because of the expense of the program.

    It is easy to use and to learn with many available templates. We are in psychiatry and there were …

    Incentivized
    Chose athenaClinicals
    Above them both
    Incentivized
    Chose athenaClinicals
    eCW allows for customization on the provider level whereas athenaClinicals requires standardization by specialty. Meaningful Use and other quality programs are more challenging on eCW. eCW templates are quite different looking from those that are in athenaClinicals and the flow …
    Incentivized
    Chose athenaClinicals
    Again, I would recommend Athena second on this list...and it's all practice specific. If a practice can afford Athena, then it's an ok system...but do not expect an intuitive system such as Cerner that can be fully customized and follows a physician workflow better.
    Incentivized
    Chose athenaClinicals
    athenahealth is more user friendly. There customer service center does not leave you without an answer. The reports can be built to each managers specific needs and the gathering of data from the EMR is fast. WOW!
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    athenaClinicals
    Billing and Claims Management
    Comparison of Billing and Claims Management features of athenaClinicals
    Feature
    athenaClinicals
    8.4
    8 Ratings
    11% above category average
    Real-time eligibility verification9.38 Ratings
    Claims management8.38 Ratings
    Coding9.07 Ratings
    Patient billing8.38 Ratings
    Financial Reporting7.08 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of athenaClinicals
    Feature
    athenaClinicals
    8.2
    8 Ratings
    7% above category average
    Rule-based scheduling7.76 Ratings
    Automated appointment reminders8.38 Ratings
    Automated patient check-in8.37 Ratings
    Multi-location support8.38 Ratings
    Calendar interface8.36 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of athenaClinicals
    Feature
    athenaClinicals
    8.9
    9 Ratings
    21% above category average
    Charting / document management8.99 Ratings
    Templates8.99 Ratings
    Patient portal10.08 Ratings
    Mobile/tablet support8.47 Ratings
    Fax integration9.99 Ratings
    Integration with other EMR and PM systems7.69 Ratings
    Workflow automation8.89 Ratings
    Speech recognition9.04 Ratings
    Customization7.29 Ratings
    E-prescribing9.99 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of athenaClinicals
    Feature
    athenaClinicals
    8.4
    9 Ratings
    1% above category average
    HIPAA compliance8.39 Ratings
    Role-based permission levels9.99 Ratings
    Data backups and redundancy8.39 Ratings
    Local mode / networking failsafe7.08 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of athenaClinicals
    Feature
    athenaClinicals
    8.8
    9 Ratings
    16% above category average
    Task tracking8.39 Ratings
    Specialty-specific workflows8.38 Ratings
    Multi-office / multi-physician capabilities9.99 Ratings
    Best Alternatives
    athenaClinicals
    Small Businesses
    RXNT
    Score7.8 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    Enterprises
    Epic
    Score8.6 out of 10
    All AlternativesView all alternatives
    User Ratings
    athenaClinicals
    Likelihood to Recommend
    6.8
    (9 ratings)
    Usability
    8.2
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    User Testimonials
    athenaClinicals
    Likelihood to Recommend
    athenahealth
    Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
    Incentivized
    Read full review
    Pros
    athenahealth
    • Quality programs - able to see what measures are outstanding for the patient
    • Reporting - able to report on multiple financial reports as well as clinical information
    • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
    Incentivized
    Read full review
    Cons
    athenahealth
    • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
    • It's difficult to name items because they are traditionally corrected very quickly
    Read full review
    Usability
    athenahealth
    Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
    Incentivized
    Read full review
    Support Rating
    athenahealth
    They are always there. Friendly and organized.
    Read full review
    Alternatives Considered
    athenahealth
    For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
    Incentivized
    Read full review
    ScreenShots