athenaClinicals - the Enterprise experience
June 01, 2016

athenaClinicals - the Enterprise experience

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
  • Medication updates - when changing the dose of a medication, the medication list should automatically update
  • Multi-user conflict - when more than one user is in the chart at the same time, it is possible that information can be lost
  • Autosave feature - this feature is actually available in their new version which we hope to roll out later this year
eCW allows for customization on the provider level whereas athenaClinicals requires standardization by specialty. Meaningful Use and other quality programs are more challenging on eCW. eCW templates are quite different looking from those that are in athenaClinicals and the flow is a bit different (clicks in eCW versus scrolling in athenaClinicals).
athenaClinicals is well suited from a single physician office to an enterprise healthcare system. The only specialty that they cannot cover is oncology that includes chemotherapy infusions (the dosing is very complicated and requires a specific oncology system).

athenaClinicals Feature Ratings

Real-time eligibility verification
7
Coding
7
Claims management
8
Patient billing
9
Financial Reporting
8
Rule-based scheduling
9
Automated patient check-in
8
Automated appointment reminders
9
Multi-location support
9
Calendar interface
9
Charting / document management
9
Templates
9
E-prescribing
10
Fax integration
8
Patient portal
9
Mobile/tablet support
8
Speech recognition
8
Integration with other EMR and PM systems
8
Customization
7
Workflow automation
7
Role-based permission levels
5
Data backups and redundancy
8
HIPAA compliance
9
Local mode / networking failsafe
8
Task tracking
10
Specialty-specific workflows
8
Multi-office / multi-physician capabilities
8