TrustRadius
Relatively easy to learn.
https://www.trustradius.com/medical-office-software-emr-ehrathenaClinicalsUnspecified6.214101
Tom Pentzer profile photo
May 18, 2018

Relatively easy to learn.

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with athenaClinicals

athenaClinicals was used by multiple primary care providers as the main EMR for family medicine and pediatrics practices. The software is used by providers and allied health staff alike. The interface is relatively user-friendly and intuitive, reducing the learning curve encountered when learning a new EMR.
  • athenaClinicals is a lightweight interface that is easy to navigate.
  • The problem list is easy to find, and adding documentation in the appropriate areas is intuitive.
  • The scheduling software included functions nicely for an office practice.
  • The problem list could use a sort by date function. Long-time patients tend to aggregate a massive problem list, most of which is comprised of old resolved issues.
  • The provider schedule view settings could use more filters. At times while in the clinic, I was unable to see patients assigned to my provider due to other scheduled visits.
  • I can't speak of this, as I was not involved in any aspect of business objectives.
Greenway was absolutely horrible. Not intuitive, no right-click functionality, poor integration, and flexibility. athenaClinicals surpasses it in every aspect.

WoundExpert was well suited to wound healing and hyperbaric medical practices. If athenaClinicals had the right forms and ability to accommodate wound care and HBO workflows, it would be a good competitor.
Other specialty
2-5 practitioners
Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.

athenaClinicals Feature Ratings

Real-time eligibility verification
Not Rated
Coding
Not Rated
Claims management
Not Rated
Patient billing
Not Rated
Financial Reporting
Not Rated
Rule-based scheduling
Not Rated
Automated patient check-in
Not Rated
Automated appointment reminders
Not Rated
Multi-location support
Not Rated
Calendar interface
Not Rated
Charting / document management
8
Templates
8
E-prescribing
8
Fax integration
8
Patient portal
Not Rated
Mobile/tablet support
Not Rated
Speech recognition
Not Rated
Integration with other EMR and PM systems
6
Customization
5
Workflow automation
5
Role-based permission levels
8
Data backups and redundancy
8
HIPPA compliance
8
Local mode / networking failsafe
Not Rated
Task tracking
8
Specialty-specific workflows
8
Multi-office / multi-physician capabilities
8