What users are saying about
6 Ratings
3 Ratings
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Score 8 out of 100
6 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

athenaCollector

athenaCollector would be well suited for smaller practices. It is well suited for larger practices, however some turn around time/system maintenance becomes more challenging. The product is well suited for a fast paced work environment. Ease of use of the system makes it easy to navigate and not get lost.
Anonymous | TrustRadius Reviewer

NueMD

Once the initial transition was complete, the software has been easy to work with and efficient. Payments are coming in quickly and we can identify errors in billing before submission making the process smooth.
Jessica Adams | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

athenaCollector
NueMD
7.5
Real-time eligibility verification
athenaCollector
NueMD
6.9
Claims management
athenaCollector
NueMD
8.1
Coding
athenaCollector
NueMD
9.0
Patient billing
athenaCollector
NueMD
4.4
Financial Reporting
athenaCollector
NueMD
9.1

Patient Scheduling

athenaCollector
NueMD
8.3
Rule-based scheduling
athenaCollector
NueMD
8.1
Automated appointment reminders
athenaCollector
NueMD
10.0
Automated patient check-in
athenaCollector
NueMD
7.2
Multi-location support
athenaCollector
NueMD
9.1
Calendar interface
athenaCollector
NueMD
7.2

Electronic Medical Records

athenaCollector
NueMD
8.7
Charting / document management
athenaCollector
NueMD
8.1
Templates
athenaCollector
NueMD
8.1
Patient portal
athenaCollector
NueMD
10.0
Mobile/tablet support
athenaCollector
NueMD
6.3
Fax integration
athenaCollector
NueMD
10.0
Integration with other EMR and PM systems
athenaCollector
NueMD
10.0
Workflow automation
athenaCollector
NueMD
8.1
Speech recognition
athenaCollector
NueMD
10.0
Customization
athenaCollector
NueMD
6.3
E-prescribing
athenaCollector
NueMD
10.0

Medical Security and Privacy

athenaCollector
NueMD
9.1
HIPAA compliance
athenaCollector
NueMD
9.1
Role-based permission levels
athenaCollector
NueMD
7.2
Data backups and redundancy
athenaCollector
NueMD
10.0
Local mode / networking failsafe
athenaCollector
NueMD
10.0

Workflow and Scale

athenaCollector
NueMD
9.7
Task tracking
athenaCollector
NueMD
10.0
Specialty-specific workflows
athenaCollector
NueMD
10.0
Multi-office / multi-physician capabilities
athenaCollector
NueMD
9.1

Pros

athenaCollector

  • Ease of scheduling appointments, checking patients in, and entering charges.
  • The system is very user friendly and navigation throughout the system is not complicated.
  • Reporting tools are setup in a format that the average user can use.
Anonymous | TrustRadius Reviewer

NueMD

  • EHR Templates
  • Scheduling
  • Billing
Anonymous | TrustRadius Reviewer

Cons

athenaCollector

  • Reporting for payer contract variances is weak for an organization as large as ours.
  • Custom report development can get pricey and take some time to develop.
  • A few of the spin-off products, such as the Dashboards, are not as customizable as our organization had hoped they would be.
Anonymous | TrustRadius Reviewer

NueMD

  • Personally even working with other [products] I don't have any issue with it.
Kirsten Santos | TrustRadius Reviewer

Alternatives Considered

athenaCollector

The ease of use is far superior than any other similar billing systems product I have used. Navigation throughout the system is very self explanatory. Training time on this system is 1-3 days depending on users role (prior to additional on the job training within the system specific to the users role). Other systems have had software training for a week or more.
Anonymous | TrustRadius Reviewer

NueMD

NueMD is easier to use and more reliable than Allscripts. Allscripts feequently had technical problems when we eere using it.
It is more economical and a better value than Athena. It has the same features at a much lower price.
Jessica Adams | TrustRadius Reviewer

Pricing Details

athenaCollector

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NueMD

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

athenaCollector
9.0
NueMD
7.1

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