Chartio (discontinued) vs Grafana

Likelihood to Recommend

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation

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Kyle Epps

Sr. Manager, Business Operations and Technology

Apollo Education Group - Original ProgrammingE-Learning, 5001-10,000 employees

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We use the free version of Grafana and it handles everything we need for now, we will likely be switching to the paid version at some point. Grafana also offers a hosted instance that helps users get off the ground sooner. There is a definite learning curve to creating dashboards and knowing data sources available to the user.

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Verified User

Engineer in Information Technology

Banking Company, 201-500 employees

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Feature Rating Comparison

Chartio (discontinued)

Grafana

Pixel Perfect reports

Customizable dashboards

Report Formatting Templates

Chartio (discontinued)

Grafana

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

Chartio (discontinued)

Grafana

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

Chartio (discontinued)

Grafana

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

Pros

Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
Host of graphs and tools that permits all types of data visualizations.
Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.

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Verified User

Team Lead in Engineering

Internet Company, 11-50 employees

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Stunning dashboards
Versatile data sources

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Verified User

Engineer in Information Technology

Banking Company, 201-500 employees

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Cons

There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.

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Verified User

Analyst in Information Technology

Retail Company, 51-200 employees

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Functions to customize values
Improved user experience

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Verified User

Engineer in Information Technology

Banking Company, 201-500 employees

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Likelihood to Renew

Chartio (discontinued) 8.0

Based on 24 answers

Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.

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Devin Knight

User Researcher

WorkivaFinancial Services, 501-1000 employees

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No score

No answers yet

No answers on this topic

Usability

Chartio (discontinued) 7.6

Based on 6 answers

I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.

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Verified User

Analyst in Information Technology

Information Technology and Services Company, 201-500 employees

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No score

No answers yet

No answers on this topic

Online Training

Chartio (discontinued) 8.2

Based on 1 answer

I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)

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Verified User

Director in Other

Internet Company, 11-50 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.

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Verified User

C-Level Executive in Engineering

E-Learning Company, 11-50 employees

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Grafana blows Nagios out of the water when it comes to customization. The ability to feed almost any data source makes it very versatile and the cost is great.

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Verified User

Engineer in Information Technology

Banking Company, 201-500 employees

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Scalability

Chartio (discontinued) 6.8

Based on 2 answers

Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.

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Asa Pogrelis

Director of Sales and Marketing

VetSourceVeterinary, 51-200 employees

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No score

No answers yet

No answers on this topic

Return on Investment

No answers on this topic

Management team is able to see into our environment.
Pin point issues where problems might arise.

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Verified User

Engineer in Information Technology

Banking Company, 201-500 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Chartio (discontinued) Editions & Modules

Edition

Starter	$40¹
Professional	$60¹
Organization	Contact sales team

per user/per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Grafana Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Chartio (discontinued)

Grafana

Chartio (discontinued)

Grafana

Chartio (discontinued)

Grafana

Chartio (discontinued)

Grafana

Chartio (discontinued)

Grafana

Chartio (discontinued)

Grafana

Chartio (discontinued)

Grafana

Chartio (discontinued)

Grafana

Likelihood to Recommend