What users are saying about
47 Ratings
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
47 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

  • Chartio (discontinued) ranks higher in 1 feature set: Data Discovery and Visualization
  • Grafana ranks higher in 3 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling

BI Standard Reporting

6.0

Chartio (discontinued)

60%
8.1

Grafana

81%
Grafana ranks higher in 3/3 features

Pixel Perfect reports

3.6
36%
14 Ratings
7.7
77%
3 Ratings

Customizable dashboards

7.7
77%
18 Ratings
9.0
90%
3 Ratings

Report Formatting Templates

6.7
67%
14 Ratings
7.7
77%
3 Ratings

Ad-hoc Reporting

5.7

Chartio (discontinued)

57%
7.5

Grafana

75%
Grafana ranks higher in 4/4 features

Drill-down analysis

6.9
69%
13 Ratings
8.0
80%
2 Ratings

Formatting capabilities

6.2
62%
12 Ratings
8.0
80%
2 Ratings

Integration with R or other statistical packages

3.1
31%
5 Ratings
5.9
59%
2 Ratings

Report sharing and collaboration

6.5
65%
13 Ratings
8.0
80%
2 Ratings

Report Output and Scheduling

3.4

Chartio (discontinued)

34%
6.6

Grafana

66%
Grafana ranks higher in 4/5 features

Publish to Web

2.7
27%
9 Ratings
6.6
66%
2 Ratings

Publish to PDF

6.2
62%
17 Ratings
6.1
61%
2 Ratings

Report Versioning

2.0
20%
5 Ratings
6.5
65%
2 Ratings

Report Delivery Scheduling

2.7
27%
12 Ratings
6.0
60%
2 Ratings

Delivery to Remote Servers

N/A
0 Ratings
8.0
80%
2 Ratings

Data Discovery and Visualization

7.5

Chartio (discontinued)

75%
7.1

Grafana

71%
Chartio (discontinued) ranks higher in 2/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
6.9
69%
2 Ratings

Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
8.5
85%
2 Ratings

Predictive Analytics

8.0
80%
3 Ratings
5.8
58%
2 Ratings

Attribute Ratings

  • Grafana is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Chartio (discontinued)

80%
30 Ratings
9.0

Grafana

90%
3 Ratings

Likelihood to Renew

8.0

Chartio (discontinued)

80%
24 Ratings

Grafana

N/A
0 Ratings

Usability

7.6

Chartio (discontinued)

76%
6 Ratings

Grafana

N/A
0 Ratings

Availability

8.6

Chartio (discontinued)

86%
4 Ratings

Grafana

N/A
0 Ratings

Performance

7.3

Chartio (discontinued)

73%
2 Ratings

Grafana

N/A
0 Ratings

Online Training

8.2

Chartio (discontinued)

82%
1 Rating

Grafana

N/A
0 Ratings

Implementation Rating

7.3

Chartio (discontinued)

73%
2 Ratings

Grafana

N/A
0 Ratings

Product Scalability

6.8

Chartio (discontinued)

68%
2 Ratings

Grafana

N/A
0 Ratings

Likelihood to Recommend

Chartio (discontinued)

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Kyle Epps | TrustRadius Reviewer

Grafana

If you are looking for a tool that can visualize metrics coming from data sources, create widgets, dashboards, and send alerts on collaboration channels when a threshold is breached then in that case Grafana is a GoTo tool; but if you are looking for analyzing logs, Grafana can not do this you will have to with Kibana or any other log analysis tool [in my opinion].
ANurag Tamrakar | TrustRadius Reviewer

Pros

Chartio (discontinued)

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Anonymous | TrustRadius Reviewer

Grafana

  • Stunning dashboards
  • Versatile data sources
Anonymous | TrustRadius Reviewer

Cons

Chartio (discontinued)

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Anonymous | TrustRadius Reviewer

Grafana

  • Configuration plugins
  • Automation of setups
  • Custom exports
Matthew Goodhall | TrustRadius Reviewer

Pricing Details

Chartio (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0

Chartio (discontinued) Editions & Modules

Edition
Starter$401
Professional$601
OrganizationContact sales team
  1. per user/per month
  2. none
Additional Pricing Details

Grafana

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Grafana Editions & Modules

On-premise Edition
Grafana - Enterprise StackCustom Pricing
  1. none
SaaS Edition
Grafana Cloud - FreeFree1
Grafana Cloud - Pro$82
Grafana Cloud - AdvancedVolume Discounts3
  1. 10k metrics + 50GB logs + 50GB traces up to 3 active users
  2. per month up to 1 active user
  3. custom data usage custom active users
Additional Pricing Details

Likelihood to Renew

Chartio (discontinued)

Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Devin Knight | TrustRadius Reviewer

Grafana

No score
No answers yet
No answers on this topic

Usability

Chartio (discontinued)

Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Anonymous | TrustRadius Reviewer

Grafana

No score
No answers yet
No answers on this topic

Online Training

Chartio (discontinued)

Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Anonymous | TrustRadius Reviewer

Grafana

No score
No answers yet
No answers on this topic

Alternatives Considered

Chartio (discontinued)

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Anonymous | TrustRadius Reviewer

Grafana

ANurag Tamrakar | TrustRadius Reviewer

Scalability

Chartio (discontinued)

Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Asa Pogrelis | TrustRadius Reviewer

Grafana

No score
No answers yet
No answers on this topic

Return on Investment

Chartio (discontinued)

No answers on this topic

Grafana

  • Management team is able to see into our environment.
  • Pin point issues where problems might arise.
Anonymous | TrustRadius Reviewer

Screenshots

Add comparison