What users are saying about
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 51 reviews and ratings
47 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 47 reviews and ratings
Feature Set Ratings
- Chartio (discontinued) ranks higher in 1 feature set: Data Discovery and Visualization
- Grafana ranks higher in 3 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling
BI Standard Reporting

6.0
Chartio (discontinued)
60%
8.1
Grafana
81%
Grafana ranks higher in 3/3 features
Grafana ranks higher in 3/3 features
Pixel Perfect reports

3.6
36%
14 Ratings
7.7
77%
3 Ratings
Customizable dashboards

7.7
77%
18 Ratings
9.0
90%
3 Ratings
Report Formatting Templates

6.7
67%
14 Ratings
7.7
77%
3 Ratings
Ad-hoc Reporting

5.7
Chartio (discontinued)
57%
7.5
Grafana
75%
Grafana ranks higher in 4/4 features
Grafana ranks higher in 4/4 features
Drill-down analysis

6.9
69%
13 Ratings
8.0
80%
2 Ratings
Formatting capabilities

6.2
62%
12 Ratings
8.0
80%
2 Ratings
Integration with R or other statistical packages

3.1
31%
5 Ratings
5.9
59%
2 Ratings
Report sharing and collaboration

6.5
65%
13 Ratings
8.0
80%
2 Ratings
Report Output and Scheduling

3.4
Chartio (discontinued)
34%
6.6
Grafana
66%
Grafana ranks higher in 4/5 features
Grafana ranks higher in 4/5 features
Publish to Web

2.7
27%
9 Ratings
6.6
66%
2 Ratings
Publish to PDF

6.2
62%
17 Ratings
6.1
61%
2 Ratings
Report Versioning

2.0
20%
5 Ratings
6.5
65%
2 Ratings
Report Delivery Scheduling

2.7
27%
12 Ratings
6.0
60%
2 Ratings
Delivery to Remote Servers

N/A
0 Ratings
8.0
80%
2 Ratings
Data Discovery and Visualization

7.5
Chartio (discontinued)
75%
7.1
Grafana
71%
Chartio (discontinued) ranks higher in 2/3 features
Chartio (discontinued) ranks higher in 2/3 features
Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
6.9
69%
2 Ratings
Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
8.5
85%
2 Ratings
Predictive Analytics

8.0
80%
3 Ratings
5.8
58%
2 Ratings
Attribute Ratings
- Grafana is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.0
Chartio (discontinued)
80%
30 Ratings
9.0
Grafana
90%
3 Ratings
Likelihood to Renew

8.0
Chartio (discontinued)
80%
24 Ratings
Grafana
N/A
0 Ratings
Usability

7.6
Chartio (discontinued)
76%
6 Ratings
Grafana
N/A
0 Ratings
Availability

8.6
Chartio (discontinued)
86%
4 Ratings
Grafana
N/A
0 Ratings
Performance

7.3
Chartio (discontinued)
73%
2 Ratings
Grafana
N/A
0 Ratings
Online Training

8.2
Chartio (discontinued)
82%
1 Rating
Grafana
N/A
0 Ratings
Implementation Rating

7.3
Chartio (discontinued)
73%
2 Ratings
Grafana
N/A
0 Ratings
Product Scalability

6.8
Chartio (discontinued)
68%
2 Ratings
Grafana
N/A
0 Ratings
Likelihood to Recommend
Chartio (discontinued)
Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Sr. Manager, Business Operations and Technology
Apollo Education Group - Original ProgrammingE-Learning, 5001-10,000 employees
Grafana
If you are looking for a tool that can visualize metrics coming from data sources, create widgets, dashboards, and send alerts on collaboration channels when a threshold is breached then in that case Grafana is a GoTo tool; but if you are looking for analyzing logs, Grafana can not do this you will have to with Kibana or any other log analysis tool [in my opinion].
Software Engineer - DevOps
Precisely | Trust in DataComputer Software, 1001-5000 employees
Pros
Chartio (discontinued)
- Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
- Host of graphs and tools that permits all types of data visualizations.
- Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.

Verified User
Team Lead in Engineering
Internet Company, 11-50 employeesGrafana
- Stunning dashboards
- Versatile data sources

Verified User
Engineer in Information Technology
Banking Company, 201-500 employeesCons
Chartio (discontinued)
- There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
- When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
- Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.

Verified User
Analyst in Information Technology
Retail Company, 51-200 employeesGrafana
- Configuration plugins
- Automation of setups
- Custom exports
infastructure consultant
Vetasi LimitedInformation Technology & Services, 51-200 employees
Pricing Details
Chartio (discontinued)
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0
Chartio (discontinued) Editions & Modules
Edition
Starter | $401 |
---|---|
Professional | $601 |
Organization | Contact sales team |
- per user/per month
- none
Additional Pricing Details
—Grafana
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
Grafana Editions & Modules
On-premise Edition
Grafana - Enterprise Stack | Custom Pricing |
---|
- none
SaaS Edition
Grafana Cloud - Free | Free1 |
---|---|
Grafana Cloud - Pro | $82 |
Grafana Cloud - Advanced | Volume Discounts3 |
- 10k metrics + 50GB logs + 50GB traces up to 3 active users
- per month up to 1 active user
- custom data usage custom active users
Additional Pricing Details
—Likelihood to Renew
Chartio (discontinued)
Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
User Researcher
WorkivaFinancial Services, 501-1000 employees
Grafana
No score
No answers yet
No answers on this topic
Usability
Chartio (discontinued)
Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.

Verified User
Analyst in Information Technology
Information Technology and Services Company, 201-500 employeesGrafana
No score
No answers yet
No answers on this topic
Online Training
Chartio (discontinued)
Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)

Verified User
Director in Other
Internet Company, 11-50 employeesGrafana
No score
No answers yet
No answers on this topic
Alternatives Considered
Chartio (discontinued)
Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.

Verified User
C-Level Executive in Engineering
E-Learning Company, 11-50 employeesGrafana
Software Engineer - DevOps
Precisely | Trust in DataComputer Software, 1001-5000 employees
Scalability
Chartio (discontinued)
Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Director of Sales and Marketing
VetSourceVeterinary, 51-200 employees
Grafana
No score
No answers yet
No answers on this topic
Return on Investment
Chartio (discontinued)
No answers on this topic
Grafana
- Management team is able to see into our environment.
- Pin point issues where problems might arise.

Verified User
Engineer in Information Technology
Banking Company, 201-500 employees