What users are saying about
55 Ratings
53 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
55 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

  • Kibana ranks higher in 4 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization

BI Standard Reporting

6.0

Chartio (discontinued)

60%
9.0

Kibana

90%
Kibana ranks higher in 3/3 features

Pixel Perfect reports

3.6
36%
14 Ratings
9.0
90%
2 Ratings

Customizable dashboards

7.7
77%
18 Ratings
9.5
95%
4 Ratings

Report Formatting Templates

6.7
67%
14 Ratings
8.5
85%
2 Ratings

Ad-hoc Reporting

5.7

Chartio (discontinued)

57%
9.2

Kibana

92%
Kibana ranks higher in 3/4 features

Drill-down analysis

6.9
69%
13 Ratings
9.5
95%
4 Ratings

Formatting capabilities

6.1
61%
12 Ratings
8.5
85%
3 Ratings

Integration with R or other statistical packages

3.1
31%
5 Ratings
N/A
0 Ratings

Report sharing and collaboration

6.5
65%
13 Ratings
9.5
95%
3 Ratings

Report Output and Scheduling

3.4

Chartio (discontinued)

34%
8.8

Kibana

88%
Kibana ranks higher in 5/5 features

Publish to Web

2.7
27%
9 Ratings
9.5
95%
2 Ratings

Publish to PDF

6.1
61%
17 Ratings
8.5
85%
2 Ratings

Report Versioning

2.0
20%
5 Ratings
9.0
90%
1 Rating

Report Delivery Scheduling

2.7
27%
12 Ratings
9.0
90%
1 Rating

Delivery to Remote Servers

N/A
0 Ratings
8.0
80%
1 Rating

Data Discovery and Visualization

7.5

Chartio (discontinued)

75%
9.8

Kibana

98%
Kibana ranks higher in 3/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
10.0
100%
3 Ratings

Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
9.5
95%
2 Ratings

Predictive Analytics

8.0
80%
3 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • Kibana is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Chartio (discontinued)

80%
30 Ratings
10.0

Kibana

100%
4 Ratings

Likelihood to Renew

8.0

Chartio (discontinued)

80%
24 Ratings

Kibana

N/A
0 Ratings

Usability

7.6

Chartio (discontinued)

76%
6 Ratings

Kibana

N/A
0 Ratings

Availability

8.6

Chartio (discontinued)

86%
4 Ratings

Kibana

N/A
0 Ratings

Performance

7.3

Chartio (discontinued)

73%
2 Ratings

Kibana

N/A
0 Ratings

Support Rating

Chartio (discontinued)

N/A
0 Ratings
8.2

Kibana

82%
3 Ratings

Online Training

8.2

Chartio (discontinued)

82%
1 Rating

Kibana

N/A
0 Ratings

Implementation Rating

7.3

Chartio (discontinued)

73%
2 Ratings

Kibana

N/A
0 Ratings

Product Scalability

6.8

Chartio (discontinued)

68%
2 Ratings

Kibana

N/A
0 Ratings

Likelihood to Recommend

Atlassian

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Read full review

Elastic

Kibana integrates seamlessly with Elastic Search which gives us access to parse and analyze data generated from our systems in order to make decisions. Also, Kibana helps us create insightful reports and dashboards that give us insights into the end-users usage on the system and helps us find the root cause of issues as well.
Read full review

Pros

Atlassian

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Read full review

Elastic

  • Fast searches with powerful index.
  • Beautiful data visualizations.
  • Real-time observability.
Read full review

Cons

Atlassian

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Read full review

Elastic

  • Some performance issues with large datasets.
  • Linking to dashboards makes extremely long urls.
  • Lack of reports.
Read full review

Pricing Details

Chartio (discontinued)

Starting Price

$0

Editions & Modules

Chartio (discontinued) editions and modules pricing
EditionModules
Starter401
Professional602
OrganizationContact sales team3

Footnotes

  1. per user/per month
  2. per user/per month
  3. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Kibana

Starting Price

Editions & Modules

Kibana editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Atlassian

    Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
    Read full review

    Elastic

    No answers on this topic

    Usability

    Atlassian

    I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
    Read full review

    Elastic

    No answers on this topic

    Support Rating

    Atlassian

    No answers on this topic

    Elastic

    We did not use the official Kibana support. Documentation was easy enough to follow.
    Read full review

    Online Training

    Atlassian

    I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
    Read full review

    Elastic

    No answers on this topic

    Alternatives Considered

    Atlassian

    Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
    Read full review

    Elastic

    Kibana has a better usability experience, the core features I was using existed in all of them. I liked more in Kibana how you can easily create dashboards, charts, and reports without the need to be a tech person.
    Read full review

    Scalability

    Atlassian

    Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
    Read full review

    Elastic

    No answers on this topic

    Return on Investment

    Atlassian

    No answers on this topic

    Elastic

    • Improved understanding of production environment.
    • Reduced downtime.
    • More empowered developers who understand their systems in production.
    Read full review

    Screenshots

    Add comparison