10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5.9 out of 100
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

    Identity Management

    Atlassian Crowd

    Feature Set Not Supported
    N/A
    8.0

    Workspace ONE Access

    80%
    Workspace ONE Access ranks higher in 5/5 features

    ID-Management Access Control

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    ID Management Single-Sign On (SSO)

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Multi-Factor Authentication

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Password Management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    ID Risk Management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • Atlassian Crowd and Workspace ONE Access are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Atlassian Crowd

    80%
    3 Ratings
    8.0

    Workspace ONE Access

    80%
    2 Ratings

    Support Rating

    9.0

    Atlassian Crowd

    90%
    2 Ratings

    Workspace ONE Access

    N/A
    0 Ratings

    Likelihood to Recommend

    Atlassian

    For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
    Read full review

    VMware

    Workspace ONE Access is a good fit for a variety of corporate scenarios, such as the need for businesses to provide secure access to their data and applications, the need to lower the costs associated with managing multiple user identities, and the need to boost employee productivity by streamlining access to corporate resources. It is less appropriate if you are not using all of its function and just use it for a particular function undermining its capabilities for example in our organization the use case is primarily restricted to giving staff members safe access to company information and applications which debunks its other features such as compliance and product support that it provides.
    Read full review

    Pros

    Atlassian

    • It is very easy for users to create tickets
    • Standing up atlassian crowd is a breeze
    • Not having to manage any hardware infrastructure is great
    Read full review

    VMware

    • It provides an "SSO" type experience for access to applications and data. Users sign in to one "portal" and then have access to whatever university systems they need to do their job.
    • It greatly simplifies securing these types of access. Firewall rulesets can be made much simpler and easier to manage, as well.
    Read full review

    Cons

    Atlassian

    • Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
    • Linux support was there as it was built mostly to support Windows based systems
    • Documentation was supported but most issues we had required us to contact Atlassian support.
    Read full review

    VMware

    • Support for more Single Sign-On (SSO) protocols.
    • More comprehensive dashboards and reporting.
    • Greater integration with other VMware products.
    Read full review

    Pricing Details

    Atlassian Crowd

    Starting Price

    Editions & Modules

    Atlassian Crowd editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Workspace ONE Access

      Starting Price

      Editions & Modules

      Workspace ONE Access editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Support Rating

        Atlassian

        Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
        Read full review

        VMware

        No answers on this topic

        Alternatives Considered

        Atlassian

        These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
        Read full review

        VMware

        We also examined several other options, particularly Lenovo Unified Workspace. The Lenovo product had some advantages over the VMWare product, particularly in the areas of customization of the look / feel and user experience. However, we have been a longtime VMWare customer, and we have VMWare VDI and other product implementations in place now that paired very well with the VMWare product.
        Read full review

        Return on Investment

        Atlassian

        • New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
        • The positives are always with the end user, which I have to say, Crowd was able to accomplish.
        Read full review

        VMware

        • Better control over organization data and its applications.
        • The software has frequently allowed us to save money on application security and mobile device management.
        • It offers a lot of features that may be adjusted to meet the requirements of our particular business demands, which has increased efficiency and security for our organization.
        Read full review

        Add comparison