ATOmate vs. Datamatics TruBot

ATOmate has automated so many processes and we are now able to assign staff to more meaningful tasks rather than sorting out paper documents.

In saying that, there are times when manual intervention is required like sending out a big payment required.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Best suited for: 1. Processing complex, bulk and multiple source of data 2. working with SQL Database 3. Automating any web browser based activities Not appropriate: 1. Automation of mMacro based excel utilities

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• They are at the forefront of any changes with the way the ATO is working
• The pro-actively find solutions for problems that could arise
• They keep us informed of any downtime with their product or the ATO
• They get almost all documents from the portal without any input from us.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Datamatics RPA TruBot's intelligent component helps business owners to make smart decisions. It is integrated with cognitive capabilities and application programming interface.
• Datamatics RPA TruBot automates a high volume of rule-based tasks in a short span of time and accuracy, which allows employees to perform high value tasks.
• Datamatics RPA TruBot gives analytics, which help in timely reporting, which leads to streamlining the processes.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Sometimes the ATOmate web portal is very slow
• There is a lack of logging of events that we as users can see
• We should be able to assign a partner to documents where the client is unknown

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The tool is not very compatible [with the] cloud. They heavily rely on on-premises deployment. [It would be nice to have more] cloud adoption.
• The license model needs to be modified. Licenses should not be tied to a machine or a user, instead, they should be with the number of active instances.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It's really a good platform and they always create a unique way to solve the issue.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Datamatics is ready to do the process studies and give you solutions from their side.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

ATOmate has the ocr that is far superior to kofax and the client names and amounts on the ato forms are almost 99% captured. This was compared to about 80% with kofax

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The [Datamatics] RPA TruBot is more simple and easy to understand for a nontechnical person as compared to the Microsoft Azur Systems. Also, [Datamatics] RPA TruBot is more cost-effective and provides better support as compared to the Microsoft Azur Systems. [Datamatics] RPA TruBot provides free training sessions, where else [Azur Systems] provides paid certifications.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• ATOMATE has allowed us to redeploy admin staff to different tasks and we have been cable to expand without needing more staff
• The only downside to it is the admin staff used to keep excel sheets that would be checked off every quarter and the partners used that sheet to keep track of their workflow
• We no longer have to wait for paper correspondence from the ato as most gets picked up by ATOmate

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• [It] reduced the number of working hours required.
• [It] increased [the] employee and customer satisfaction rate.
• [It] increased efficiency by three-fold.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info