Best Enterprise Automation Software
September 30, 2021

Best Enterprise Automation Software

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Datamatics RPA TruBot

Overall, I am happy with this product. In our organization, previously, we were doing many things
manually, which was taking much time and resources. Now through [Datamatics RPA] TruBot, we have
made our lots of operations automated, like deployment, and it helps in auditing
as well. [It] provides good security also in terms of your data.

Pros

  • Using this, our operations now run smooth and [are] able to do multiple deployments in a short span. [I] also like its rule-based tasks.
  • Whatever we want to do, [we] just need provide those specific rules and scripts.
  • The best part is we can use it for our complex processes as well.

Cons

  • The tool is not very compatible [with the] cloud. They heavily rely on on-premises deployment. [It would be nice to have more] cloud adoption.
  • The license model needs to be modified. Licenses should not be tied to a machine or a user, instead, they should be with the number of active instances.
  • Designing workflows in the processes
  • OCR Engine to auto-capture the data
  • Built-in AI
  • [It] reduced the number of working hours required.
  • [It] increased [the] employee and customer satisfaction rate.
  • [It] increased efficiency by three-fold.
More than the product, it is the service that they offer
that stands out. There are also multiple trainings available for making the
best use of the tool in different scenarios. The SMEs that helped us were very
proactive and always willing to answer our questions. One more unique feature
is that although other tools come as standalone products, Datamatics RPA TruBot comes with
built-in OCR for data capture, which reduces our processing time by a huge
amount.

Do you think Datamatics TruBot delivers good value for the price?

Yes

Are you happy with Datamatics TruBot's feature set?

Yes

Did Datamatics TruBot live up to sales and marketing promises?

Yes

Did implementation of Datamatics TruBot go as expected?

Yes

Would you buy Datamatics TruBot again?

Yes

The Datamatics RPA TruBot is very well suited for automating simple processes in the
beginning. In our [organization], we started with 3 processes, which have now increased to
over a dozen different processes. The tool is suitable in areas where heavy
documents are being processed that require days to complete the processing.

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