4 Ratings
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Score 8.9 out of 100
5 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

AudioCodes Mediant SBCs

The E-SBC works well in situations where you are working with multiple carriers and/or multiple phone systems and need to route either by IP, sender info or inbound phone numbers.
I find that companies that require faxing to go through the E-SBC seem to be a little less stable than competitor devices.
Richard Oberle | TrustRadius Reviewer

Cisco Unified Border Element (CUBE)

If you are in an environment that is primarily Cisco and switching from PRI circuits or other non-SIP circuits and are generally considered to be on an enterprise-grade platform, CUBE is likely a solid choice for you. From my experience, I cannot speak to the video handling that CUBE offers as we do not employ that, so hopefully other reviews will provide insight on that.
Anonymous | TrustRadius Reviewer

Pros

AudioCodes Mediant SBCs

  • High capacity for call volume in a chassis with a low rack space requirement makes this gateway a great solution especially when you need more than one!
  • The ability to have redundant interfaces to the carrier, the network & redundant power supplies, makes these devices perfect for disaster recovery planning.
  • Ease of configuration via GUI without having specific CLI experience makes it a pleasure to implement the AudioCodes E-SBC with various circuit types. The GUI is particularly helpful when you are about to add a parameter that is incorrect and the device changes the color to let you know.
  • The low price tag compared to other brands, helps customers easily deploy these gateways to more sites with less cost overhead than others.
  • The SBC/firewall capabilities of these devices make it very simple to allow or block traffic from specific IP's or proxy groups
  • AudioCodes support is fantastic. They are helpful to diagnose issues even after it becomes clear that the problem is outside the device and with the carrier or network.
Richard Oberle | TrustRadius Reviewer

Cisco Unified Border Element (CUBE)

  • Call accounting (Integration with 3rd party applications for ease of use and comprehensive CDR's)
  • Address hiding (Keeping your internal network secure with PSTN calls)
  • Internetworking between multiple protocols
  • SIP profiles (message/header customization)
  • Billing, cost counting
Anonymous | TrustRadius Reviewer

Cons

AudioCodes Mediant SBCs

  • I believe the help files need to have more information about why certain options should be used rather than just a list of possible choices. Some choices obviously require a wealth of information or experience, but having just a bit more info in the help file would save research time.
  • I'd like to see a user side option to be able to ping and trace route testing without having to be in another admin interface.
  • The message log function is great for watching SIP packets stream but needs more options for pausing to capture when there are a lot of calls coming through.
  • In my opinion, the route tables & configurations for proxies and groups need some massaging. The normal config options could be placed on one screen and then have a choice to go to "extended" mode for less-used items. This would make implementation faster as there are so many options now that it can be hard to see the few that are needed for general configuration.
  • I would love to see a screen that would allow the formation of a "SIP Ladder" where you could enter a source and/or destination IP and have the gateway show you the communication rather than pouring through logs. This is something that various carriers and even Wireshark are doing now but it would be great to have this option from the gateway's perspective as it would make it easier to compare with the outside traffic diagrams without having a senior network tech having to help.
Richard Oberle | TrustRadius Reviewer

Cisco Unified Border Element (CUBE)

  • Price. These things are expensive if you get into using multiple appliances.
  • Advanced setup. If you are unfamiliar with Cisco collaboration products it may be extremely difficult for you to provision.
  • License management.
Anonymous | TrustRadius Reviewer

Support Rating

AudioCodes Mediant SBCs

No score
No answers yet
No answers on this topic

Cisco Unified Border Element (CUBE)

Cisco Unified Border Element (CUBE) 9.1
Based on 1 answer
I've been using Cube for years and I like the way Cube handles a call. Minimum administration required once everything is set up correctly.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AudioCodes Mediant SBCs

AudioCodes E-SBC's are preferred for use with our VOIP customers due to their ability to scale up and interface with multiple networks in a single chassis for far less than other competitors. We have found that the AudioCodes devices routinely come with more power at the base level than others as well.
Richard Oberle | TrustRadius Reviewer

Cisco Unified Border Element (CUBE)

To be fair to CUBE and AudioCodes, my experience with AudioCodes was over 4 years ago, so their interfaces and CLI may have seen some revisions/updates. CUBE provides a unified CLI experience with the rest of your existing enterprise Cisco environment, whereas AudioCodes blend of a UI and CLI feel a little "90's" in comparison. It certainly can be a tad more friendly to someone just getting a feel for network devices, but the actual feature set felt harder to use as a result.I didn't have any reliability issues or stability issues with either device, though and the AudioCodes solution is less costly, generally speaking, if it will work for your environment.
Anonymous | TrustRadius Reviewer

Return on Investment

AudioCodes Mediant SBCs

  • Positive - My company has been able to retain business due to the low cost of the AudioCodes devices when compared to the other brands that some customers purchase through other vendors.
  • Positive - RMA is easy when it appears a card or module might be at issue, AudioCodes support is speedy to replace which grows customer confidence.
  • The ability to order, assemble, configure and ship multiple units to replace aged or failing gateways allowed us to impress the customer and gain more business.
  • The reliability of the devices with very lengthy up-time and little to no reboots has impressed customers greatly.
Richard Oberle | TrustRadius Reviewer

Cisco Unified Border Element (CUBE)

  • Saving money on PRI cost by switching to ITSP connections. Massive savings.
  • TAC support is great. Having maintenance with Cisco gear is game changing for small IT shops.
  • Streamline security. Great place for a Demarc.
Anonymous | TrustRadius Reviewer

Pricing Details

AudioCodes Mediant SBCs

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Unified Border Element (CUBE)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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