Aurea Process vs. National Instruments SystemLink

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

Incentivized

There are definitely scenarios where NI SystemLink will be useful but just didn't work out well for us. I needed to be able to replace an EXE file on a computer with a new EXE to do the upgrades but I was not able to do that through SystemLink. You had to work with packages in order to perform this and I didn't want to revamp my distribution plan. We also didn't need to do any asset management or calibration documentation through SystemLink. I was excited about being able to view data from the test stations through a browser but our engineers need historical data available and everything resets to a live view when you click back to the UI.

Incentivized

• Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
• User-friendly UI
• Relatively painless implementation

Incentivized

• Setup
• User Interface
• LabVIEW Integration

Incentivized

• Standard edition is significantly lighter touch than the (pricier) Enterprise version
• There are similar solutions on the market that are competitively prices and offer positive user experience
• Data migration can be tricky at times

Incentivized

• Licensing
• Not able to see data from all test stations on one UI
• Lack of data history

Incentivized

• As our customers vary in size and maturity, the ROI ranges accordingly.
• For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
• For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

Incentivized

• Availability to monitor multiple test stations remotely
• Was quick to integrate into existing LabVIEW codebase
• Ultimately did not justify the licensing cost for the benefit

Incentivized