Aurea Process vs. NetWeaver Process Integration

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

Incentivized

I would recommend using NetWeaver Process Integration with an SAP application only. SAP ISU/ECC can integrate with the PO very well to interact with non-SAP systems. It's best suited for extracting data from SAP systems into flat files, encrypt it, and sFTP to any 3rd party vendor.

Incentivized

• Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
• User-friendly UI
• Relatively painless implementation

Incentivized

• Combined advantages of advanced business application programming (ABAP) and Java
• SAP with [other] SAP products and SAP with other solutions
• Real-time customer service
• Cascade data model

Incentivized

• Standard edition is significantly lighter touch than the (pricier) Enterprise version
• There are similar solutions on the market that are competitively prices and offer positive user experience
• Data migration can be tricky at times

Incentivized

• Complicated UI. Could be more simple.
• Need more clear instructions on development environment.
• Hard to debug errors.
• Have many dependencies like Basis support.

Incentivized

It works great for integrating SAP applications. Without the box connectors and integration flows, the speed of development is fast. However, It has challenges in connecting other non-sap applications.

Incentivized

I was not included in selecting product process

Incentivized

• As our customers vary in size and maturity, the ROI ranges accordingly.
• For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
• For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

Incentivized

• It reduces integration costs.

Incentivized