Aurea Process vs. Swagger Open Source, supported by SmartBear

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

Incentivized

To my opinion Swagger Open Source is a very good tool to quickly produce an api documentation, that how I use it.Swagger can also produce an open api file to generate an api for our application server (Inersystems Iris) but we don't use this functionality for now. We plan to use more Swagger features in the future.

Incentivized

• Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
• User-friendly UI
• Relatively painless implementation

Incentivized

• Produce documentation
• user interface to create api definition
• reusability of data description

Incentivized

• Standard edition is significantly lighter touch than the (pricier) Enterprise version
• There are similar solutions on the market that are competitively prices and offer positive user experience
• Data migration can be tricky at times

Incentivized

• for me the UI can be more simple
• too many functionnalities when just want to produce doc, can be a separate app
• A french documentation will be apreciated

Incentivized

We use swagger only to generate the API documentation, for testing the APIs, we use Postman. We don't find an other tools for producing API documentation in web pages and also in pdf files. Postman is a good complement for testing APIs on InterSystems IRIS (a powerful application server and DB manager) which implements these APIs.

Incentivized

• As our customers vary in size and maturity, the ROI ranges accordingly.
• For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
• For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

Incentivized

• Less time to produce our documentation
• Documentation can be accessed online, this is a plus for our customers and partners
• Great tools to communicate with other project actors

Incentivized