Aurea Process vs. Talend Data Fabric

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

Incentivized

Truly trusted contact center where the effective solution is always guaranteed. It is not a one-off fix to a specific data integration or management problem. It is a permanent and scalable solution to manage all of your data under a unified environment. Easy to use, great performance, used it for our internal data warehouse. Easy to build and connect to our data sources such as Salesforce, Netsuite, and Marketo.

Incentivized

• Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
• User-friendly UI
• Relatively painless implementation

Incentivized

• It supports a wide variety of connectors (Systems/endpoints)
• It provides great flexibility for developers as it not only has a lot of predefined ready to use the function but also provides the ability to use complex java code within the platform. Great tool if you have good developers available.

Incentivized

• Standard edition is significantly lighter touch than the (pricier) Enterprise version
• There are similar solutions on the market that are competitively prices and offer positive user experience
• Data migration can be tricky at times

Incentivized

• The print and export functionality are missing in the Community version which frustrates a lot of our clients as well as internal users.
• The learning curve is very steep for all Talend products including DQ.
• Lack of easy to create workflows for jobs that can be repeated.

Lack of report export and publication! Steep learning curve!

At this moment the usability of Talend Data Quality is optimal, too bad I cannot say the same in the first three months, it was always a problem due to its steep learning curve, but what matters is being able to use it effectively at this precise moment.

Incentivized

Talend Data Quality gave us direct help in the learning process and prevented us from taking many more months to adapt and I appreciate this from the heart, I think that thanks to the support we can have very detailed reports that help increase the use of Talend Data Quality in the company.

Incentivized

The engine with which it works to process a lot of information is striking, the comparison also being the connectors it has for different RDBMS, which other tools do not count as they are GNU licenses or community editions. The friendly and intuitive environment is what catches the eye. that's why I choose Talend over any other tool

Incentivized

• As our customers vary in size and maturity, the ROI ranges accordingly.
• For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
• For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

Incentivized

• Definitely simplified the development efforts on our end in doing the data integration, saving lots of human hours.
• Small company, so cost could be a problem for these services, but works so far.

Incentivized