Auth0® is an identity solution that provides secure access to any application, for any user. Safeguarding, according to the vendor, billions of login transactions each month, Auth0 delivers convenience, privacy, and security so customers can focus on innovation. Auth0 lets users integrate authentication and authorization for web, mobile, and legacy applications, with new Fine Grained Authorization (FGA) that goes beyond role-based access control. It can authenticate users…
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Bitium
Score 8.9 out of 10
N/A
Bitium from the relatively new company (2012) of the same name is an identity and access management (IAM) platform for SMBs / mid-market companies featuring single sign-on (SSO), automated account creation and provisioning aids, directory integration, extra security features (e.g. two-factor authentication) and analytics.
Pricing starts with core features for $2 per user per month with the Business Edition, or with expanded features for $4 and $6 per user per month with the Business Plus and…
Great for user authentication and access priviledge management. We are using it for both our commercial and financial clients and Auth0 meets all the regulations and due diligence required to close deals with these enterprise customers. Given their tiered pricing structure, we don't see a scenario where Auth0 would not be appropriate for the solution it provides.
Best suited for companies that use the same services across multiple teams, services that might require support at one point. For us, it is very easy to share access to either the IT support team or to me, as the Salesforce administrator, and we can easily take care of the issue and then log out without any hassle.
I would not strongly recommend it for single users, who don't need to share access to others.
Sharing access. It's as easy as 1-2-3 with Bitium, no more hassle with sharing the actual password and then changing it, violating company policies, etc.
Lots of apps supported. In all three years since we are using Bitium, we haven't encountered any app that would not be supported by it.
Easy to set up strong passwords. Another very easy and intuitive feature: when you are setting up an app, you can ask Bitium to generate an A-level password automatically, that you can therefore use with ease.
Price point for ALL features can get a bit pricey. But they have a startup plan which helps big time. Developer plans start at $23/mo and do not include all features.
Actions, rules, hooks, and email customization are great features, but the UI is a bit tough sometimes, not very responsive to screen size and code editors are cut off in a difficult place to maneuver.
Apps crashing. From time to time, some apps stop working in Bitium and they come back only after a while (1, 2, 8 hrs). We don't have a clear explanation for this yet.
Very tied to Chrome. Bitium is almost 'married' to Chrome, making it unusable in other browsers, which is sometimes problematic.
Sometimes slow Chrome Add-on. From time to time, the add-on seems so unresponsive that it is easier to go to the web dashboard and log in from there in the app you were looking for.
Like in my case, it helps me build a better business by requiring authentication and better login features, as they are needed quickly. It helps me save time by not having to create it from scratch and provides better role-based login and access. One of my most helpful features is SSO (Single Sign On). If the user wants Microsoft-able SSO, Auth0 provides an all-in-one.
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
We went with Auth0 over Okta due to price concerns and the overall simplicity of Auth0. We chose Auth0 over Amazon Cognito because Cognito has very poor documentation and client library support. Auth0 offers a service that hits the sweet spot for organizations with small development teams and limited finances.
Everyone is now required to have A-level passwords, so the overall level of security has increased a lot.
Having a secured way of sharing access to different apps, users are now very open to being helped more hands-on by the support teams, not fearing that their credentials might be exposed or later used.
