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Easy and customizable platform
July 30, 2021

Easy and customizable platform

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Auth0 Platform

Overall Satisfaction with The Okta Identity Cloud

Auth0 supports our Authentication and Authorization processes, since most of our web applications are configured to use the oauth2 flow with Auth0. The user provisioning process is done by using the Authentication and Management APIs. RBAC and User Management are supported by the Management API and Rules/Hooks we create inside the Auth0 tenant.
  • RBAC is simple, straight forward and easy to manage
  • Integrations of Social Login are simple to configure and the Auth0 documentation shows step by step how to configure it
  • Rules/Hooks provide customization to the Auth0 flow, making it a great solution to define how we allow our users to login into our applications
  • Backup policy! As of today, Auth0 does not provide a centralized way of backing up the information and users in the tenants. From a B2B perspective, this could be a great tool, because it would simplify the backup and data recovery process for the Auth0 customer
  • Import users as a strategy that creates a new user is weird, from a Data Recovery perspective
  • No dashboards to monitor the status of logins, users and data flow between web application and Auth0. This coud be a great tool to customize by our needs, as a way to visualize data and create reports
  • Improved SSO experience
  • Improved user provisioning with Authentication & Management API
  • Increased development time to generate reports and metrics from Auth0 data, due to lack of monitoring options within the Auth0 platform
Auth0 allows many other functionalities than the other products, such as customization of auth flows, emails, security options, etc. The Authentication & Management APIs also allow us to easily create and modify users, roles and permissions, by automating or integrating Auth0 with our own scripts and tools. Logs can also be integrated with other monitoring tools.
Auth0 is great at RBAC, making it easy to create roles and permissions, and assign them to users. The Auth0 Pipeline and Actions are a great tool to configure and customize flows for users. Applications are easy to configure and have amazing documentation supporting the customers. One downside is still the backup policy and data recovery policy, which are not supported by Auth0 - it's the customer's responsibility to create a way of backing up data from Auth0, and how to deal with recreating all users.

The Okta Identity Cloud Feature Ratings

Identity Management
7.5
ID-Management Access Control
7
ID Management Single-Sign On (SSO)
10
Multi-Factor Authentication
7
Password Management
6
Account Provisioning and De-provisioning
7
ID Risk Management
8

Configuring The Okta Identity Cloud

Auth0 is customizable enough to solve most of our User provisioning, User Management and Identity Provider needs. Also, with a simple to use interface, Auth0 makes customization and configuration pretty straightforward. I dare say Auth0 is one of the products we use with the fastest learning curve for our new employees (in less than a week, most of our employees are comfortable using Auth0).