What users are saying about
Top Rated
204 Ratings
Top Rated
204 Ratings
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Score 8.6 out of 100
2 Ratings
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Score 10 out of 100

Attribute Ratings

  • Automation Hero is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.7

Automation Anywhere

87%
47 Ratings
10.0

Automation Hero

100%
1 Rating

Likelihood to Renew

9.7

Automation Anywhere

97%
2 Ratings

Automation Hero

N/A
0 Ratings

Usability

8.0

Automation Anywhere

80%
4 Ratings

Automation Hero

N/A
0 Ratings

Availability

8.0

Automation Anywhere

80%
2 Ratings

Automation Hero

N/A
0 Ratings

Performance

9.0

Automation Anywhere

90%
2 Ratings

Automation Hero

N/A
0 Ratings

Support Rating

9.6

Automation Anywhere

96%
15 Ratings

Automation Hero

N/A
0 Ratings

Online Training

8.0

Automation Anywhere

80%
1 Rating

Automation Hero

N/A
0 Ratings

Implementation Rating

8.0

Automation Anywhere

80%
2 Ratings

Automation Hero

N/A
0 Ratings

Configurability

8.0

Automation Anywhere

80%
1 Rating

Automation Hero

N/A
0 Ratings

Ease of integration

8.0

Automation Anywhere

80%
1 Rating

Automation Hero

N/A
0 Ratings

Product Scalability

9.0

Automation Anywhere

90%
1 Rating

Automation Hero

N/A
0 Ratings

Vendor post-sale

7.0

Automation Anywhere

70%
1 Rating

Automation Hero

N/A
0 Ratings

Vendor pre-sale

7.0

Automation Anywhere

70%
1 Rating

Automation Hero

N/A
0 Ratings

Likelihood to Recommend

Automation Anywhere

Automation anywhere is well suited in most rule-based processes. It can manage high-volume transactions with accuracy and scale up quickly. It is very flexible in terms of integration and implementation. The bots can be scheduled, monitored and performance can be reported on a regular basis. It works well with most enterprise solutions.
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Automation Hero

I recommend Automation Hero when you receive a lot of communications (email or fax) with a lot of attachments like documents or picture, for which there is a human operator that has to collect all the information from them and this information are basically always the same (same information, same fields, some pictures...). Automation Hero needs a little training to perform well, and this can be realized only if there is a large number of inputs. Instead, if your company manages few documents or only documents written by a human, I think Automation Hero isn't a good choice because the performance isn't good enough, and you have to dedicate too much time to the training (the value of Automation Hero is the possibility to arrange your activities quickly so if you need a lot of time, the solution is not so convenient). Also, in the classification field, I recommend Automation Hero if you have a lot of emails to manage and if you need the first classification of them before they are managed by humans (so, emails are always read by humans who provide answers, but the first step of the classification may be managed by the machine). In a few words, I think Automation Hero could work for large companies.
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Pros

Automation Anywhere

  • Now I easily generate the invoices and quotation generation is an easy task now. Previously it was very time consuming as we have to drag the data from the excel sheets.
  • I will praise its integration with other software that has facilitated us to make amendments in the data across those platforms.
  • Its interface is very easy and user friendly.
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Automation Hero

  • Reading standard documents.
  • Identifies key words inside a text and provides automatic replies.
  • Emails classification.
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Cons

Automation Anywhere

  • Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
  • Automation Anywhere has no workflow design which is not making us to understand the process.
  • Automation Anywhere has no fit to size object cloning.
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Automation Hero

  • The user interface could be more detailed (Robin).
  • Also documents in txt or html format could be read.
  • The help section for clients could be integrated into the platform without switching from one to another.
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Pricing Details

Automation Anywhere

Starting Price

$0

Editions & Modules

Automation Anywhere editions and modules pricing
EditionModules
Cloud-Only Starter Pack$7501
Advanced Pack (Cloud or On-Premises)Contact for quote2

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Automation Hero

Starting Price

Editions & Modules

Automation Hero editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Automation Anywhere

    To continue enjoying the benefits of our productivity improvements and efficiency focus.
    Read full review

    Automation Hero

    No answers on this topic

    Usability

    Automation Anywhere

    On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended. The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.
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    Automation Hero

    No answers on this topic

    Support Rating

    Automation Anywhere

    Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.
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    Automation Hero

    No answers on this topic

    Online Training

    Automation Anywhere

    Perfect training from the online academy the software offers it for free
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    Automation Hero

    No answers on this topic

    Implementation Rating

    Automation Anywhere

    Nothing in particular
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    Automation Hero

    No answers on this topic

    Alternatives Considered

    Automation Anywhere

    In terms of costing, Uipath is more cost effective. Uipath doesn't support Unicode based websites but Automation Anywhere can help on this front. The user interface of Uipath is more user-friendly and attractive over Automation Anywhere. AA has a stronger network of resellers as compared to Uipath so you may be getting pushed for it and it's advisable to make decisions based on your own specific requirements.
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    Automation Hero

    Automation Hero has a great support service for its customers. They are available to work closely with our team, especially for the first steps/first implementations, and they give us a team who is confident with our local native language. When there is something that goes wrong, they have quick answers for us, so we don't have to wait for the problem solutions.
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    Scalability

    Automation Anywhere

    Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
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    Automation Hero

    No answers on this topic

    Return on Investment

    Automation Anywhere

    • Our overall business has saved numerous hours of work where individuals were freed up to perform higher level thinking tasks.
    • Following a necessary reduction in workforce that was not driven by RPA, we were able to automate processes that kept the remaining workload from overwhelming the remaining workforce.
    • The use of robotics process automation has inspired many workers to come up with different approaches to problems including both automation and analytics.
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    Automation Hero

    • Less IT costs because, with Hero Platforms, flows can be implemented without IT technical skills.
    • Better customer services for standard questions (speed reply).
    • Solutions are scalable so once you have created one you can reuse them in other departments (so the ROI for the implementation of Automation Hero must be considered for a lot of projects).
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    Add comparison