Automation Anywhere vs. Automation Hero

Automation Anywhere is well suited for automating repetitive or complex tasks that can be performed on a timeline such as data processing, data extraction, and file transfers. Automation Anywhere also has capabilities for integration with legacy applications and APIs to automate more complex data flows. Automation Anywhere is also ideal for automating document processing, form filling and other web activities since it has both image recognition and image-based automation capabilities.

On the other hand, Automation Anywhere is less appropriate for tasks requiring high levels of system intelligence such as machine learning or natural language processing as these require different types of technology. Additionally, if a task requires manual elements such as validations or reviews then Automation Anywhere may not be the most suitable solution either. It can be possible to set up automated validations but that might not always result in an ideal solution due to its limitations.

I recommend Automation Hero when you receive a lot of communications (email or fax) with a lot of attachments like documents or picture, for which there is a human operator that has to collect all the information from them and this information are basically always the same (same information, same fields, some pictures...). Automation Hero needs a little training to perform well, and this can be realized only if there is a large number of inputs. Instead, if your company manages few documents or only documents written by a human, I think Automation Hero isn't a good choice because the performance isn't good enough, and you have to dedicate too much time to the training (the value of Automation Hero is the possibility to arrange your activities quickly so if you need a lot of time, the solution is not so convenient). Also, in the classification field, I recommend Automation Hero if you have a lot of emails to manage and if you need the first classification of them before they are managed by humans (so, emails are always read by humans who provide answers, but the first step of the classification may be managed by the machine). In a few words, I think Automation Hero could work for large companies.

Incentivized

• Now I easily generate the invoices and quotation generation is an easy task now. Previously it was very time consuming as we have to drag the data from the excel sheets.
• I will praise its integration with other software that has facilitated us to make amendments in the data across those platforms.
• Its interface is very easy and user friendly.

Incentivized

• Reading standard documents.
• Identifies key words inside a text and provides automatic replies.
• Emails classification.

Incentivized

• Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
• Automation Anywhere has no workflow design which is not making us to understand the process.
• Automation Anywhere has no fit to size object cloning.

Incentivized

• The user interface could be more detailed (Robin).
• Also documents in txt or html format could be read.
• The help section for clients could be integrated into the platform without switching from one to another.

Incentivized

To continue enjoying the benefits of our productivity improvements and efficiency focus.

On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended. The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.

Incentivized

Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.

Incentivized

Perfect training from the online academy the software offers it for free

Nothing in particular

Automation anywhere scores well with respect to other solutions when we look at bot implementation, bot management, and basic automation. From a security perspective as well, AA fares well as compared to other solutions. UIpath is better suited when we operate using VPN systems and integrating with homegrown solutions.

Automation Hero has a great support service for its customers. They are available to work closely with our team, especially for the first steps/first implementations, and they give us a team who is confident with our local native language. When there is something that goes wrong, they have quick answers for us, so we don't have to wait for the problem solutions.

Incentivized

Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings

• Customer satisfaction has increased. They are pleased with faster development and execution.
• Cost internally for our company is heavy and the client doesn't bear the full cost for it.
• We didn't need to train our staff a lot for this. Just a week of overview was enough to get started.

Incentivized

• Less IT costs because, with Hero Platforms, flows can be implemented without IT technical skills.
• Better customer services for standard questions (speed reply).
• Solutions are scalable so once you have created one you can reuse them in other departments (so the ROI for the implementation of Automation Hero must be considered for a lot of projects).

Incentivized