Automation Anywhere Review
May 28, 2019

Automation Anywhere Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Automation Anywhere

It has been used in my own project. It has significantly reduced the time for automation and regression. Although RPA tools are usually deployed in production, we have been using it for regression runs as well along with prod runs. Personal training and learning can be done using free software so I didn't have to go out of the way to learn it explicitly. Workflow automation is easier to achieve and exception handling is pretty good. Relatively new software so the good thing is they are updating and upgrading new features from time to time.
  • Exception handling is pretty decent. WE don't have to worry about process being stuck as it moves to the next iteration on its own.
  • Automation is easier to achieve as it doesn't require high coding skills or designing a specific framework.
  • It can achieve PDF editing and automation, which in our case of policy documents has been valuable.
  • Cost is high so there is a scope for improvement since other tools like Uipath are open source.
  • Run time data and analytics can surely improve as it's not very easy to follow.
  • The UI interface is not very user-friendly.
  • Customer satisfaction has increased. They are pleased with faster development and execution.
  • Cost internally for our company is heavy and the client doesn't bear the full cost for it.
  • We didn't need to train our staff a lot for this. Just a week of overview was enough to get started.
In terms of costing, Uipath is more cost effective. Uipath doesn't support Unicode based websites but Automation Anywhere can help on this front. The user interface of Uipath is more user-friendly and attractive over Automation Anywhere. AA has a stronger network of resellers as compared to Uipath so you may be getting pushed for it and it's advisable to make decisions based on your own specific requirements.
It is well suited for automation of almost all types of applications. Web, Citrix, desktop all kind of applications can be automated. In case you need to achieve a faster move to the market, it can help as you can do it with a dedicated team inexperienced coders. Licensing cost is high, so if you have budget constraints it can be a bit of a spoiler. UI is not that user-friendly but you can make do if the team is dedicated.