Avatier Identity Anywhere vs. Ellucian Ethos

Ease of use and a very customer focused catalog process. Would like service now functionality implemented with the tool so teams can user 1 work tool to work from. The access governance process is very well designed and extremely useful for our organization to be able to identify users that have the inappropriate access levels for their current roles

Ethos Integration is a work in progress. Some API's are still not available under this framework. However, it has the advantage of being an abstraction layer on top of the database, supports the publish-subscribe model. Since some Banner 9 modules still do not support the direct SAML2 connection, Ethos Identity (EIS Server) is a necessity for SSO.

Incentivized

• It allows users to reset their passwords on their own.
• It allows our users to request access to VPN and shared drive on their own.
• It allows us to terminate accounts quickly and easily.

• It allows connection between systems that are completely different
• It allows you to use workflows in terms of if one thing happens in one system you can "notify" multiple subscribers to take actions
• It has analytics to provide you insights into your applications

Incentivized

• The only issue I have come across is that if a user begins to reset their password, but doesn't remember all of their security questions, sometimes the tool triggers a reset even if they didn't successfully reset themselves. This becomes a problem in an environment that has password complexity requirements, such as not being able to change your password again within a 24 hour period.

Incentivized

• Operational reporting: This does not replace or provide an easy platform for operational reports or warehousing. It would be nice if they provided a full stack.
• Learning curve: Training and documentation are minimal.

Incentivized

Part of our issues could be from the original set up, but also because the system does not allow flexibility.

Incentivized

Support from Ellucian for Ethos Integration was generally good. The help in building Ethos was adequate, and resolving issues were handled professionally. However, for Ethos Identity module, the support in building the cluster failover architecture was lacking. After over a month of open engagement, the issue still has not been resolved.

Incentivized

At the time that we implemented the solution Avatier appeared to be the best solution and has continued to meet our needs in this space

Incentivized

We have not used any other product similar to this, but for us, it made sense that the first product we tried was made by the company who developed our ERP system because they know the system inside/out. Solutions made by other companies that only look into documentation does not mean they would be able to create a product that could do such integration well.

Incentivized

• The main positive is the number of calls into our help desk or LAN team have gone down to a few calls a week; instead of the masses going to them on a daily basis.

• Our ROI is nonexistent at this time as we are still implementing. However, the minimal cost signifies that it will be a significant help.

Incentivized