Avatier Identity Anywhere vs. RSA Access Manager (Discontinued)

Ease of use and a very customer focused catalog process. Would like service now functionality implemented with the tool so teams can user 1 work tool to work from. The access governance process is very well designed and extremely useful for our organization to be able to identify users that have the inappropriate access levels for their current roles

RSA helped to have a reliable services for the 2FA authentication

• It allows users to reset their passwords on their own.
• It allows our users to request access to VPN and shared drive on their own.
• It allows us to terminate accounts quickly and easily.

• Used in conjunction with our Active Directory for 2-factor authentication
• The virtual RSA token for multiple devices makes it easy to avoid needing a physical device
• The ability to leverage real-time analytics to identify when step-up is required

Incentivized

• The only issue I have come across is that if a user begins to reset their password, but doesn't remember all of their security questions, sometimes the tool triggers a reset even if they didn't successfully reset themselves. This becomes a problem in an environment that has password complexity requirements, such as not being able to change your password again within a 24 hour period.

Incentivized

• The support for new LDAP version(389-DS)

At the time that we implemented the solution Avatier appeared to be the best solution and has continued to meet our needs in this space

Incentivized

Nothing as this point. At the end of 2019 we plan to start looking into alternatives

Incentivized

• The main positive is the number of calls into our help desk or LAN team have gone down to a few calls a week; instead of the masses going to them on a daily basis.

• To be compliant with the Security Standards about the 2FA