What users are saying about
13 Ratings
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Score 6.6 out of 100
1 Rating
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Score 3 out of 100

Likelihood to Recommend

Aventri (formerly etouches)

eTouches seems to be well positioned to serve those needing event registration for small groups up to large conventions. Events with multiple sessions are very well organized and allows the planners to monitor registration and attendance with ease. One issue we have run into is the ability to give a discount to a specific registrant who signs up a group of individuals. We continue to work for a solution to this.
Bill Reger | TrustRadius Reviewer

Dryfta

I can't provide a scenario where Dryfta could be well suited. I guess it's a matter of delivering what has been promised on time, and without having to invest thousands of hours in extra work, as it was in our case. If it worked properly it could be a good tool for any conference.
Anonymous | TrustRadius Reviewer

Pros

Aventri (formerly etouches)

  • User-friendly.
  • Mobile app syncs right from database, so no double work.
Patrick Reilly, CMP | TrustRadius Reviewer

Dryfta

  • It has a lot of functionalities (website and administration) all included in the same platform. If it worked properly, it allows you to organise a conference paper-free.
  • Help desk responds quite quickly
  • They consider making improvements when asked for.
  • It’s not too expensive.
Anonymous | TrustRadius Reviewer

Cons

Aventri (formerly etouches)

  • The transition to the new platform has taken some time to get everything functional, but they are working on it and update us regularly.
  • Reporting has vastly improved!
  • eSeating uses Flash which doesn't work on iPads... this can be a problem.
Fran Rickenbach | TrustRadius Reviewer

Dryfta

  • Multilingual issues. Although it is advertised as multilingual, it didn’t really work as such. The many issues that popped up throughout the conference preparation were fixed little by little at a cost in time, from help desk emails and to struggles with the unfriendly UX.
  • Admin pages reloaded every time you clicked on a button (their developers seem to ignore Ajax technologies). It was time-consuming and required constant page searches.
  • Inflexibility in many of the supposed functionalities it offers.
  • Certificates were not modifiable nor custom when we had to send them (it was solved months after the conference finished when we were surprisingly contacted by the help desk).
  • Problems with the size of images to be displayed on the site, very small fonts and limited options to display content. We had to hire a professional developer in order to get a graphically consistent and presentable website.
  • Very poor mobile version. Too big margins, unreadable text, endless text blocks and lists, distorted pictures, etc.
  • Issues with the ordering of the authors’ names for different proposals (authorship being so important in research).
  • Fixed, inflexible fields in the contact sheets, speakers info, and so on.
  • Special character issues (due to Latin characters and other types used in linguistic research).
  • Not being able to include links in the HTML editor due to Dryfta's inadvertent decisions to block them.
  • Only one Superadmin user allowed to access the full functionalities of the platform, so we had to share it (consequently not knowing who did each action).
  • Problems with the generation of reports and the high complexity of their interface.
  • Some issues on the mandatory anonymity. The double-blind review process not fully respected due to unclear user info and options, with other issues coming up on the go such as unwanted info in automated notifications and messages in the Welcome dashboard.
  • Not being able to use the other payment methods on the platform because they were incompatible with the conference country.
  • Missing information and time wasted when creating events for sessions with info that already existed in the server that randomly failed to be selected. These issues were reported even with video proofs (help desk didn’t believe us), and were never solved. We had to repeat the same processes again and again, never knowing what was going on
Anonymous | TrustRadius Reviewer

Support Rating

Aventri (formerly etouches)

Aventri (formerly etouches) 8.0
Based on 2 answers
I had a few issues while onsite (over the weekend). The support information given to me was incorrect and I had a hard time tracking down how to get assistance while onsite (on a weekend). When you are onsite, issues are usually heightened and need an immediate response, and I didn't get that.
Patrick Reilly, CMP | TrustRadius Reviewer

Dryfta

Dryfta 7.0
Based on 1 answer
It was quick, that's all we can say. Quite a few times they sorted out the problems and issues. But, sadly, sometimes their answers were useless and irritating (not addressing the problem or simply ignoring it, "passing the buck"). In some cases, they pretended the problem didn't exist and we had to send them videos as proof. No response to that.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Aventri (formerly etouches)

Ffrankly we did not evaluate any other software before getting e-touches and I was not involved in that process, it was before my time. But there are alternatives available. They have improved their interface lately and that is a big positive change. But I recommend evaluating multiple options and selecting what best fits your needs.
Anonymous | TrustRadius Reviewer

Dryfta

No answers on this topic

Return on Investment

Aventri (formerly etouches)

  • Much more thorough reporting than previous provider.
  • The ability for long term goal creation based on the objectives evaluated post conference.
Bill Reger | TrustRadius Reviewer

Dryfta

  • The overall performance was okay in the end, but it was due to our team's commitment and effort. Without that extra work, the results would have been awful.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Aventri (formerly etouches)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Dryfta

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

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