Aventri makes event registration a snap!
January 10, 2020

Aventri makes event registration a snap!

Patrick Reilly, CMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Aventri (formerly etouches)

Aventri is being used by my meetings department to handle the registration process for those attending our conference. It has become a one-stop-shop for attendees to register and pay for the conference as well as book their hotel rooms (from an attached link). It allows us to also create the conference web-page with all the information in addition to registration. We also use it to create our meeting space layouts and logistics specifications for the conference.
  • User-friendly.
  • Mobile app syncs right from database, so no double work.
  • Mobile app does not allow for video advertisements.
  • The day the event is scheduled to be over in Aventri it clears from your list and it makes getting reporting and analytics difficult after the event is over.
  • Smoother/quicker registration process for attendees.
  • Meal tracking at registration for better F&B estimates.
I have not used Cvent but I know about them. They are double the price of Aventri and offer the same type of product. They have more integrations (like lead sourcing), however.
I had a few issues while onsite (over the weekend). The support information given to me was incorrect and I had a hard time tracking down how to get assistance while onsite (on a weekend). When you are onsite, issues are usually heightened and need an immediate response, and I didn't get that.

Do you think Aventri (formerly etouches) delivers good value for the price?

Yes

Are you happy with Aventri (formerly etouches)'s feature set?

Yes

Did Aventri (formerly etouches) live up to sales and marketing promises?

Yes

Did implementation of Aventri (formerly etouches) go as expected?

Yes

Would you buy Aventri (formerly etouches) again?

Yes

Aventri is extremely user-friendly. It is suited very well for associations or corporations that have many different registration types and prices, as it is easy to create all those pathways for attendees to take. The mobile app feature is amazing. It pulls all the data from people's registrations into the app, as well as the meeting information we create. All you have to do is design the look of the app basically. Huge improvement from when I had a separate app company and had to do all the double work in Aventri and then the separate app company. The only area I think it is less than stellar is again with the post-event reporting. It makes it rather difficult to gather mobile app analytics and reporting after the event as ended.