TrustRadius
etouchesComplex meetings? eTouches is for you!2018-03-15T17:13:45.704ZWe manage associations and their annual conferences. We have three clients using it. One client has an annual event with 300 separate sessions for which registration is required, ranging from a class size of 1 to unlimited. eTouches handles this complex program very easily.
When we are required to do rooming lists or manage speakers' travel, the travel module is exceptionally helpful.,Manages class size limits very well.
Provides information for hotel booking and transfers so that all this information is in one record.
Unlimited number of pages for the website is invaluable - we looked at other programs with only 4 pages for the website and that just isn't enough for our clients.,The transition to the new platform has taken some time to get everything functional, but they are working on it and update us regularly.
Reporting has vastly improved!
eSeating uses Flash which doesn't work on iPads... this can be a problem.,10,Helps us offer online registration immediately for new clients - this has helped us secure new business.,RegOnline by Cvent,Microsoft Office 2016, QuickBooks ProFran RickenbachGood product2018-03-13T17:48:12.724ZWe use it to create events, sell tickets, sell documents, book speaking engagements and help attendees interact with each other. There are several departments that use the platform. The departments include museums, global initiatives, global technology and data services. It helps us collect registrations and fees for them if any.,It can list all different agenda sessions
It can provide speaker details and logistics
It allows participants to see all relevant information about the event,The user interface is not very friendly
The documents we upload on the agenda could be indexed on the internet
There is a minimum on how many registrations you would have to commit,7,It helped us give an option to users that wanted to purchase online
When you don't have too many transactions it can get expensive per transaction
You have to renew with a certain minimum or else your costs go up,,Classy, Blackbaud NetCommunity, eLuminateVerified UserConsistent success with eTouches2017-04-25T20:47:14.169ZWe began using eTouches as our online event management platform last year after our previous provider folded. The service eTouches provides is significantly more robust and user friendly. Its primary use is as an online registration service for the multiple events we run throughout each year. Additionally, we use it as emailing service for contacting our 1,500 members with newsletters and event announcements.,The response time of support requests is exceptional. While they have not been able to solve every issue, they are very thorough and followup regularly.
The availability of optional robust modules that you can choose whether or not to implement is excellent. For instance, the eSurvey module made post event evaluations significantly better than past attempts.
The ability to assign multiple levels of users to view event reports is a big help.,We have run into some email servers putting eTouches sent emails in spam folders. The placement has come from the server end, not the user end. This has resulted in missing survey responses.
The ability to customize registrant categories would significantly help in evaluation completions.
[I would like] A clear answer as to how many emails are allowed per registration.,9,Much more thorough reporting than previous provider.
The ability for long term goal creation based on the objectives evaluated post conference.,Cvent Event Management,Drupal, FileMaker ProBill Reger
Unspecified
Aventri (formerly etouches)
7 Ratings
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