Aventri (formerly etouches) Reviews

13 Ratings
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Score 6.6 out of 100

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Reviews (1-4 of 4)

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January 10, 2020
Patrick Reilly, CMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Aventri is being used by my meetings department to handle the registration process for those attending our conference. It has become a one-stop-shop for attendees to register and pay for the conference as well as book their hotel rooms (from an attached link). It allows us to also create the conference web-page with all the information in addition to registration. We also use it to create our meeting space layouts and logistics specifications for the conference.
  • User-friendly.
  • Mobile app syncs right from database, so no double work.
  • Mobile app does not allow for video advertisements.
  • The day the event is scheduled to be over in Aventri it clears from your list and it makes getting reporting and analytics difficult after the event is over.
Aventri is extremely user-friendly. It is suited very well for associations or corporations that have many different registration types and prices, as it is easy to create all those pathways for attendees to take. The mobile app feature is amazing. It pulls all the data from people's registrations into the app, as well as the meeting information we create. All you have to do is design the look of the app basically. Huge improvement from when I had a separate app company and had to do all the double work in Aventri and then the separate app company. The only area I think it is less than stellar is again with the post-event reporting. It makes it rather difficult to gather mobile app analytics and reporting after the event as ended.
I had a few issues while onsite (over the weekend). The support information given to me was incorrect and I had a hard time tracking down how to get assistance while onsite (on a weekend). When you are onsite, issues are usually heightened and need an immediate response, and I didn't get that.
Read Patrick Reilly, CMP's full review
March 15, 2018
Fran Rickenbach | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We manage associations and their annual conferences. We have three clients using it. One client has an annual event with 300 separate sessions for which registration is required, ranging from a class size of 1 to unlimited. eTouches handles this complex program very easily.

When we are required to do rooming lists or manage speakers' travel, the travel module is exceptionally helpful.
  • Manages class size limits very well.
  • Provides information for hotel booking and transfers so that all this information is in one record.
  • Unlimited number of pages for the website is invaluable - we looked at other programs with only 4 pages for the website and that just isn't enough for our clients.
  • The transition to the new platform has taken some time to get everything functional, but they are working on it and update us regularly.
  • Reporting has vastly improved!
  • eSeating uses Flash which doesn't work on iPads... this can be a problem.
This is very useful for a program with complicated individual session choices, seating for a banquet, managing rooming lists, and travel. If you have a very simple registration system, eTouches might be too robust for your needs.
Read Fran Rickenbach's full review
May 08, 2017
Bill Reger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We began using eTouches as our online event management platform last year after our previous provider folded. The service eTouches provides is significantly more robust and user friendly. Its primary use is as an online registration service for the multiple events we run throughout each year. Additionally, we use it as emailing service for contacting our 1,500 members with newsletters and event announcements.
  • The response time of support requests is exceptional. While they have not been able to solve every issue, they are very thorough and followup regularly.
  • The availability of optional robust modules that you can choose whether or not to implement is excellent. For instance, the eSurvey module made post event evaluations significantly better than past attempts.
  • The ability to assign multiple levels of users to view event reports is a big help.
  • We have run into some email servers putting eTouches sent emails in spam folders. The placement has come from the server end, not the user end. This has resulted in missing survey responses.
  • The ability to customize registrant categories would significantly help in evaluation completions.
  • [I would like] A clear answer as to how many emails are allowed per registration.
eTouches seems to be well positioned to serve those needing event registration for small groups up to large conventions. Events with multiple sessions are very well organized and allows the planners to monitor registration and attendance with ease. One issue we have run into is the ability to give a discount to a specific registrant who signs up a group of individuals. We continue to work for a solution to this.
Read Bill Reger's full review
March 13, 2018
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use it to create events, sell tickets, sell documents, book speaking engagements and help attendees interact with each other. There are several departments that use the platform. The departments include museums, global initiatives, global technology and data services. It helps us collect registrations and fees for them if any.
  • It can list all different agenda sessions
  • It can provide speaker details and logistics
  • It allows participants to see all relevant information about the event
  • The user interface is not very friendly
  • The documents we upload on the agenda could be indexed on the internet
  • There is a minimum on how many registrations you would have to commit
It is well suited when you want to list an event (paid or free) for a user to sign up for, register for, see information for, attend, pay for and sign up for specific tracks when you have multiple tracks on an event. It is not so good for end users as the interface is not very attractive.
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Aventri (formerly etouches) Scorecard Summary

What is Aventri (formerly etouches)?

Aventri (formerly etouches) offers end-to-end event management and venue sourcing solutions. The open source platform aims to help streamline the event process, providing real-time data and analytics on event performance, customer engagement, and therefore increasing measurable event ROI.

The company was founded in 2008 as etouches and reintroduced in 2018 as Aventri. The product has assisted over 25,000 event professionals in planning, executing, and measuring their events. With a focus on event sourcing, registration, marketing, logistics, engagement, mobile, and data analytics, the company serves more than 1,400 customers. Headquartered in the United States, the company also has offices in the UK, Belgium, Australia, Singapore, India, and UAE. Aventri is a portfolio company of private equity firm HGGC.

Aventri (formerly etouches) Features

Has featureAttendee, speaker & exhibitor registration
Has featureHousing & travel management
Has featureMobile event app builder
Has featureSurvey creation
Has featureBadges, certificates & invitations
Has featureEvent website builder
Has featureEmail marketing & promotion management
Has featureEvent venue search
Has featureProject planning & task management
Has featureBudget management
Has featureResource scheduling
Has featureAutomated attendee / delegate meetings
Has featureTeam wiki pages
Has featureSpeaker/ topic submission & review
Has featureBadge scanner for QR and barcodes
Has featureEvent ROI analytics
Has featureOnsite engagement technology

Aventri (formerly etouches) Video

Aventri is the first true live connection management platform. Continually transforming the way event managers execute their events while transforming the market, Aventri allows clients to create valuable in-person experiences, grow influential communities and expand brands.

Aventri (formerly etouches) Integrations

Salesforce.com, Marketo, Oracle CX Marketing (formerly Oracle Marketing Cloud), Concur Travel and Expense, Acoustic Campaign (formerly IBM Watson Campaign Automation), Passkey

Aventri (formerly etouches) Competitors

Cvent Event Management, Bizzabo, Ungerboeck Software, Eventsforce, Lanyon RegOnline, Certain Events Mangement

Aventri (formerly etouches) Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional

Aventri (formerly etouches) Support Options

 Free VersionPaid Version
Social Media
Video Tutorials / Webinar
Live Chat

Aventri (formerly etouches) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Mobile Web
Supported Countries:Global