AVEVA Historian vs. Ignition

Paired with Citect SCADA or System Platform, this is an excellent process historian. It also works well collecting OPC data. For basic data storage, retrieval, and analysis, this is well suited. This is not well suited for very large deployments. Multiple instances would need to be used to scale up, and the data fed into a second-tier/enterprise historian for corporate user consumption.

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Ignition (initially called Practice Ignition) performs quite well at proposal building, contract development, tracking and invoicing, payment and collections. The only issues where I see Ignition not being a good fit is in smaller firms that require a more feature rich plan. A perfect example is a solo firm has a limited number of proposals they can activate, and would have to spend extra for additional features like multiple e-signatures.

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• Data storage--multiple data sources stream data in real time; it is stored without issue
• Data retrieval--small to moderate queries and trends are generally fast and efficient
• Cost effectiveness--it is one of the cheaper (non-enterprise) historian offers and therefore is good value for money (with a reduced feature set)

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• Automatic Payments: You set up a proposal to collect payments once and you don't have to worry about bugging the client for payment every month.
• Amazing support: I have always received answers from the support team within the same day. They are very patient and understanding.
• Integrates with Xero: It integrates with our accounting software, making reporting faster.

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• Query performance--for very long-term/large queries; the latest version which we are yet to commission has some improvements in this area
• User interface--the trend, query, and Excel add-ins are basic and could do with a refresh; web-based clients are a paid add-on and less full featured, so not a true replacement
• Connectivity--Wonderware System Platform driver packs are required for additional data source types, where native connectors are not provided by other products

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• The charge back process is messy and not transparent enough. When there is a charge back, PI deducts the amount from other payments settling on the same day, and does not provide a break down of the amounts. This makes it impossible to track without getting help from support.
• PI should send email alerts monthly (or at some interval determined by user) for expiring engagements.
• PI should allow the client to make service selections -- we should be able to offer 2 or 3 options under a service offering, and the client chooses and sees the impact on monthly/annual pricing.
• PI should allow for more than 2 templates (Business and Individual).
• PI should integrate with Jet Pack Workflow to automate the creation of new jobs once a proposal is approved.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The Ignition product is quite usable for the average user. The app has preloaded templates that can get even new-hires to navigate the software and set up proposals. The only area where I see the Ignition product lacking is the additional fees smaller firms may have to pay to get the full feature advantages of the product.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

AVEVA Historian, formerly Wonderware, was the best of the process tier historians in terms of reliability and functionality. It is still under development and not a "dead" product. It is also more cost effective than the more full-featured enterprise historians, such as PI, which our organization is not yet ready for. The feature set is at the right cost level, coupled with current support, were the key factors in the decision.

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You aren't able to customize the design of the proposal, but it surpases everything we have ever tried. It's easy to use and quick to learn.

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• Increased efficiency, reduction in labour for preparing reports--data is available to be queried and reported with less effort
• Increased production efficiency--near real-time data availability and comparisons to historical data has been used to make faster and better operational decisions
• Increased reliability--data has been used for maintenance optimization and planning purposes

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• We have reduced our A/R by 60% and expect to completely eliminate A/R by the end of this year.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info