Awaken Intelligence vs. Mediafly

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Awaken Intelligence
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Awaken Intelligence offer software to help the user see the complete picture for a contact centre. Its voice analytics, speech analytics, actionable insights, dynamic call scripting and agent guidance products are presented as flexible, easy to work with and adaptable as a call centre evolves and grows. The Awaken Intelligence team boast over 35 years combined experience operating outsourced contact centres and providing software solutions, meaning their products are designed by contact…N/A
Mediafly
Score 7.4 out of 10
N/A
Mediafly Intelligence360, based on InsightSquared's solution acquired by Mediafly in 2021, is a sales analytics and development platform that also supports demand generation analytics and SaaS reporting. It is designed for providing insights into sales processes, closing rates, pipeline and revenue forecasts, calculating KPIs, and market hiring processes.
$65
per month
Pricing
Awaken IntelligenceMediafly
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Awaken IntelligenceMediafly
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Awaken IntelligenceMediafly
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Awaken IntelligenceMediafly
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Score 8.9 out of 10
HubSpot Operations Hub
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Score 8.5 out of 10
Medium-sized Companies
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Clari
Score 8.2 out of 10
Enterprises
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All AlternativesView all alternativesView all alternatives
User Ratings
Awaken IntelligenceMediafly
Likelihood to Recommend
9.0
(1 ratings)
7.5
(47 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(25 ratings)
Usability
-
(0 ratings)
8.0
(6 ratings)
Availability
-
(0 ratings)
8.4
(3 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
9.5
(4 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Awaken IntelligenceMediafly
Likelihood to Recommend
Awaken Intelligence
With a diverse or complex use of calls to guide or promote our product to end user, the need to share best practices / promote them, and to guide the agent towards the conversation (stress-free) is important. That's where Awaken Intelligence can help most. Cost-effectiveness of this solution may come into question with businesses that outsource or simplify too much their customer center roles
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Mediafly, Inc.
InsightSquared has been a great tool for quick reference dashboards for the whole organization and teams within the sales org. It presents a standardized individual dashboard for all the reps on the team. It doesn't fare well when trying to deep dive things like campaign and lead source inquiries, as well as activities associated with that opportunity.
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Pros
Awaken Intelligence
No answers on this topic
Mediafly, Inc.
  • The dashboard is amazing: easily customize your view so you can view all the data that is most relevant to you at a glance
  • Sales metrics: see how you are comparing to your peers, from every possible angle. InsightSquared gathers all the data you need to know, want to know, and didn't even know you wanted!
  • Predictive statistics and the likelihood of a deal to fail or succeed is quite useful in a sales environment where time efficiency is key. Need to know what deals to focus on? You can see exactly what deals need more TLC, which ones are likely to close, and which ones to stop wasting time on.
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Cons
Awaken Intelligence
No answers on this topic
Mediafly, Inc.
  • I know this is something they have in process, but I would love to be able to customize reports myself. The support team is always super responsive and makes sure that we're taken care of. But, it would be great to just be able to log in and change the small things myself.
  • I recently downloaded the InsightSquared app to my phone, and I'd like to see more functionality there. Currently. You are only able to see dashboards that have a already been created.
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Likelihood to Renew
Awaken Intelligence
No answers on this topic
Mediafly, Inc.
InsightSquared has been hugely beneficial to us, and to me in particular as someone outside of our sales team to gain insight into how our sales team and company is performing and how our overall health is. They offer fantastic customer support and have a great community to assist in your implementation of the product.
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Usability
Awaken Intelligence
No answers on this topic
Mediafly, Inc.
InsightSquared is easy to use overall. Running reports and creating dashboards is quick and easy - drag and drop functionality. All reports have multi-filter options allowing you to drill down into your data. Scorecards for employees help show how quickly a rep can start selling after they join your team. Activity ratios provide insight into what it takes from a KPI standpoint to close a deal.
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Reliability and Availability
Awaken Intelligence
No answers on this topic
Mediafly, Inc.
Every time I go to use InsightSquared it has been available and fully functional
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Performance
Awaken Intelligence
No answers on this topic
Mediafly, Inc.
The Best
Read full review
Support Rating
Awaken Intelligence
No answers on this topic
Mediafly, Inc.
InsightSquared has a very responsive team, and always willing to help with reporting needs which are not able to be completed in house. They do offer a professional services team at an additional cost, so if your reporting is very complex, or you have a team that is continuously changing the type of metrics they require as a business, their support team will be an invaluable asset for you.
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Alternatives Considered
Awaken Intelligence
No answers on this topic
Mediafly, Inc.
I was not involved in our purchasing of this platform, so comparing it is difficult. This being said, it's most similar to constantly running reports in Salesforce, probably. SFDC offers more flexibility, obviously, but InsightSquared offers better visualization, less report updating, and more features dedicated to making analytics more enjoyable. It's worth the cost of the platform to save your admin time in reporting.
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Return on Investment
Awaken Intelligence
No answers on this topic
Mediafly, Inc.
  • Since implementing Mediafly we have seen 140% higher ARR in deals.
  • Win rates have increased by 45%.
  • Our value consultants are able to take on 2x more deals at a time.
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ScreenShots

Awaken Intelligence Screenshots

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Mediafly Screenshots

Screenshot of Pull in data from multiple sources to get a 360° view of your business.Screenshot of Share presentation-ready reports with your team or your Board of Directors.Screenshot of Eliminate noise, and go beyond lists and pivot tables to get deeper insights.Screenshot of Draw links between different data elements, and see connections across your data sources.Screenshot of Follow the Newsfeed, and never miss the headlines.