TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Awario

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Awario is a social media and web monitoring tool that businesses use to track mentions of their brand, competitors, industry, or anything else online. Awario is primarily used for reputation management, social customer service, influencer marketing, competitor analysis, market research, and social selling. While presented as an affordable tool, Awario also offers Enterprise-level capabilities, and includes sentiment analysis, mention maps, an influencers report, a Boolean search mode, and…

    $39

    per month

    Traackr

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Traackr is an influencer management solution. Traackr's technology is designed to help brands optimize their influencer programs by identifying individuals with the highest signal for a brand or product, uncovering authentic social insights to build meaningful relationships, facilitating the activation of those influencers, and measuring their impact on the brand.N/A
    Pricing
    AwarioTraackr
    Editions & Modules
    Starter
    $39.00
    per month
    Pro
    $119.00
    per month
    Enterprise
    $399.00
    per month
    Custom
    Contact us
    No answers on this topic
    Offerings
    Pricing Offerings
    AwarioTraackr
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    AwarioTraackr
    Likelihood to Recommend
    9.4
    (2 ratings)
    7.0
    (1 ratings)
    Support Rating
    8.9
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    AwarioTraackr
    Likelihood to Recommend
    Awario
    Awario is incredible for finding just about any odd brand mention online. It even picks up brand mentions on spammy spun content sites. I use it daily for keeping track of everything that's going on with the brands I manage.
    Incentivized
    Read full review
    Traackr
    Traackr is well-suited for the team that is looking for a quick solution that will go far. For very well-developed teams, adopting a whole new platform like Traackr may not be best-suited for the entire team. Or at the very least, ensure that you are well-equipped to train and educate each and every team member of not only how to use Traackr but also on why Traackr is necessary for the holistic strategy.
    Incentivized
    Read full review
    Pros
    Awario
    • Monitor brand mentions & keywords across a number of platforms (Twitter, Facebook, Instagram, YouTube, Reddit, and blogs/websites).
    • Advanced filtering by date range, country, negative keywords, domains, and more.
    Incentivized
    Read full review
    Traackr
    • The influencer search function is very robust and the database extends to many different areas.
    • The framework and Traackr tools are easy-to-use and help efficiently and effectively guide our and our clients' strategies.
    • Platform is very user-friendly. You don't need to be a technical expert to use it.
    Incentivized
    Read full review
    Cons
    Awario
    • A better onboarding process would've gotten me hooked earlier
    • Better ongoing training and support, perhaps a certification process, would make this easier to customize for niche use cases.
    • Using advanced functionality would be easier with more hand-holding
    Incentivized
    Read full review
    Traackr
    • Some advanced capabilities may require additional technical skills from the user (e.g., analytics, insights development).
    • Filters could be more granular or more importantly, customizable.
    Incentivized
    Read full review
    Support Rating
    Awario
    I haven't had any actual issues with Awario, but the few times I have had questions the live chat agents were extremely helpful and quick to respond. They were polite, courteous, and patient when explaining different settings and/or pointing me to articles in the help center/knowledge base. I couldn't have asked for a better experience when it came to getting the help and answers I was looking for.
    Incentivized
    Read full review
    Traackr
    No answers on this topic
    Alternatives Considered
    Awario
    There are a lot of excellent options, but Awario has it all. I also originally got it as a lifetime deal, so I don't have to worry about paying for it ongoing.
    Incentivized
    Read full review
    Traackr
    No answers on this topic
    Return on Investment
    Awario
    • I've been able to find a handful of negative mentions about my brand that wound up being a misunderstanding - by responding to these complaints I was able to clear up misunderstandings, which helped retain customers and bring on new ones - it's hard to calculate exact ROI, but it's definitely been in the positive.
    Incentivized
    Read full review
    Traackr
    • Easy and ideal for any influencer strategy
    Incentivized
    Read full review
    ScreenShots

    Awario Screenshots

    Screenshot of Awario dashboardScreenshot of Email notificationScreenshot of Alert comparisonScreenshot of Mention feed

    Traackr Screenshots

    Screenshot of Network AnalysisScreenshot of Influencer Complete Footprint