AWS Chatbot vs. Inbenta Chatbots

Inbenta Chatbots

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
AWS Chatbot	Score 8.2 out of 10	N/A	AWS Chatbot is an interactive agent designed to make it easy to monitor and interact with AWS resources in Slack channels and Amazon Chime chat rooms. With AWS Chatbot users can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases.	N/A
Inbenta Chatbots	Score 9.5 out of 10	Enterprise companies (1,001+ employees)	According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers…	N/A

Pricing

AWS Chatbot

Inbenta Chatbots

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
AWS Chatbot	Inbenta Chatbots
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Required

Additional Details

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Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.

More Pricing Information

Community Pulse
	AWS Chatbot	Inbenta Chatbots
Top Pros	Pro Mobile integration Pro Aws lambda Pro Cloud computing	Pro Support tickets Pro Allows integration Pro Customer experience
Top Cons	Minus Not understand Minus User friendly Minus Hard to understand	Minus Becomes easier Minus Needs to work Minus Tech support

Best Alternatives
	AWS Chatbot	Inbenta Chatbots
Small Businesses	Smith.ai Live Website Chat Score 9.0 out of 10	Smith.ai Live Website Chat Score 9.0 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	AWS Chatbot	Inbenta Chatbots
Likelihood to Recommend	- (0 ratings)	9.5 (2 ratings)

User Testimonials
	AWS Chatbot	Inbenta Chatbots
Likelihood to Recommend	Amazon AWS No answers on this topic	Inbenta Technologies Inc. In my case, being that I serve a very niche customer base and have had an excellent result with this tool, I would widely tell anyone within my industry and niche to go for it! I can't speak for larger applications but based on my experience with them; I would be confident to recommend it. David Duque Seiler Owner Read full review
Pros	Amazon AWS No answers on this topic	Inbenta Technologies Inc. Integrate the voice into the customer experience. A real, relatable and up to par spanish translation. An amazing customer service structure. David Duque Seiler Owner Read full review
Cons	Amazon AWS No answers on this topic	Inbenta Technologies Inc. I have not come across an issue that tech support is not willing/able to fix or teach a way around it. David Duque Seiler Owner Read full review
Alternatives Considered	Amazon AWS No answers on this topic	Inbenta Technologies Inc. The program I have been using so far is not actually listed on this platform, it is called Marketing Master IO; while AMAZING, I have found that while in the early stages of development, there is a lack of some features and the Alexa advantage has taken all-important at this point, we have that more and more of our target clientele use Alexa and this gives us an edge. David Duque Seiler Owner Read full review
Return on Investment	Amazon AWS No answers on this topic	Inbenta Technologies Inc. We have been able to expedite the process of interaction and capturing details for orders using the chatbots. David Duque Seiler Owner Read full review
ScreenShots		Inbenta Chatbots Screenshots