AWS Chatbot vs. Tidio

AWS Chatbot

Tidio

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
AWS Chatbot	Score 8.6 out of 10	N/A	AWS Chatbot is an interactive agent designed to make it easy to monitor and interact with AWS resources in Slack channels and Amazon Chime chat rooms. With AWS Chatbot users can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases.	N/A
Tidio	Score 8.4 out of 10	N/A	Tidio is a live chat app powered by a chatbot and that comes with mailing features.	$0 per month

Pricing

AWS Chatbot

Tidio

Editions & Modules

No answers on this topic

Free: $0
life time
Starter: $29
per month
Growth: $59
per month
Plus: $749
per month
Premium: $2999
per month

Offerings

Pricing Offerings
AWS Chatbot	Tidio
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.

More Pricing Information

Community Pulse
	AWS Chatbot	Tidio

Features

AWS Chatbot

Tidio

Chat Analytics and Reports

Comparison of Chat Analytics and Reports features of Product A and Product B
	AWS Chatbot 10.0 1 Ratings 16% above category average	Tidio 7.0 1 Ratings 20% below category average
Chat history and transcripts	10.01 Ratings	7.01 Ratings
Chat reporting	10.01 Ratings	7.01 Ratings
Chat and web analytics	10.01 Ratings	7.01 Ratings

Best Alternatives
	AWS Chatbot	Tidio
Small Businesses	Front Score 9.0 out of 10	Front Score 9.0 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	AWS Chatbot	Tidio
Likelihood to Recommend	10.0 (1 ratings)	9.0 (2 ratings)
Usability	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	AWS Chatbot	Tidio
Likelihood to Recommend	Amazon AWS The Best performance for this tools is best describe to be suited as friendly -user with intuitive set up and integration for different paltforms. This tool has a proven sucess that works well for both small and large teams in the organization. The best for operational processes enhancing team environment. Amazing. Incentivized Juan Dela Cruz Administrative Officer Read full review	Tidio Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office. Incentivized Taylor Hicks Creative Strategist Read full review
Pros	Amazon AWS The real-time efforts has facilitated our need for chatot collaborations. Our team productivity has increase upward with the help of direct instructions. Centralized communication is vital for in which AWS Chatbot offered to us. Incentivized Juan Dela Cruz Administrative Officer Read full review	Tidio Very intuitive interface and management. Scalable plans that don't require me to purchase features I don't need. Super simple chat bot administration. Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Cons	Amazon AWS The executions of direct chat commands still to look up We would love to see the security enhancment The real time alerts is challenging to us Incentivized Juan Dela Cruz Administrative Officer Read full review	Tidio Unable to ban visitors by site referrer (spam sites) Chatbot conditional logic could be a bit simpler/cleaner Occasional issues with the desktop app (in browser never gives us trouble though) Incentivized Taylor Hicks Creative Strategist Read full review
Usability	Amazon AWS The tool, AWS Chatbot deserves a highest rating in the market. We have been using a AWS and it's other tools and it's quiet impressive. This tool defines the new trends for powered AI. Incentivized Juan Dela Cruz Administrative Officer Read full review	Tidio No answers on this topic
Alternatives Considered	Amazon AWS This tool AWS Chatbot is difinitely Proactive in a sense, it automatically helps identify and addresses issues and problems and prevent making it serious and escalated. Amazing so far! Incentivized Juan Dela Cruz Administrative Officer Read full review	Tidio Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Return on Investment	Amazon AWS The price for this product is considerably low and manageable. We gained an impressive results We are able to forecast our expectations and with excellent plan for future Incentivized Juan Dela Cruz Administrative Officer Read full review	Tidio Helped us get new deals from site visitors Helped us get renewals from current clients Incentivized Taylor Hicks Creative Strategist Read full review
ScreenShots		Tidio Screenshots