AWS Chatbot vs. Tidio

AWS Chatbot

38 Reviews and Ratings

Tidio

12 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
AWS Chatbot	Score 8.1 out of 10	N/A	AWS Chatbot is an interactive agent designed to make it easy to monitor and interact with AWS resources in Slack channels and Amazon Chime chat rooms. With AWS Chatbot users can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases.	N/A
Tidio	Score 9.2 out of 10	N/A	Tidio is a live chat app powered by a chatbot and that comes with mailing features.	$49 per month

Pricing

AWS Chatbot

Tidio

Editions & Modules

No answers on this topic

Communicator: $19
per month
Chatbot: $49
per month

Offerings

Pricing Offerings
AWS Chatbot	Tidio
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	AWS Chatbot	Tidio
Top Pros	Pro Mobile integration Pro Aws lambda Pro Cloud computing	Pro Email integration Pro Live chat Pro Desktop or mobile
Top Cons	Minus Not understand Minus User friendly Minus Hard to understand	Minus Email marketing Minus Time notifications Minus Real time notifications

Features

AWS Chatbot

Tidio

Chat Analytics and Reports

Comparison of Chat Analytics and Reports features of Product A and Product B
	AWS Chatbot - Ratings	Tidio 7.0 1 Ratings 17% below category average
Chat history and transcripts	00 Ratings	7.01 Ratings
Chat reporting	00 Ratings	7.01 Ratings
Chat and web analytics	00 Ratings	7.01 Ratings

Best Alternatives
	AWS Chatbot	Tidio
Small Businesses	Smith.ai Live Website Chat Score 9.0 out of 10	Smith.ai Live Website Chat Score 9.0 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	AWS Chatbot	Tidio
Likelihood to Recommend	- (0 ratings)	9.0 (2 ratings)

User Testimonials
	AWS Chatbot	Tidio
Likelihood to Recommend	Amazon AWS No answers on this topic	Tidio Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office. Incentivized Taylor Hicks Creative Strategist Read full review
Pros	Amazon AWS No answers on this topic	Tidio Very intuitive interface and management. Scalable plans that don't require me to purchase features I don't need. Super simple chat bot administration. Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Cons	Amazon AWS No answers on this topic	Tidio Unable to ban visitors by site referrer (spam sites) Chatbot conditional logic could be a bit simpler/cleaner Occasional issues with the desktop app (in browser never gives us trouble though) Incentivized Taylor Hicks Creative Strategist Read full review
Alternatives Considered	Amazon AWS No answers on this topic	Tidio Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Return on Investment	Amazon AWS No answers on this topic	Tidio Helped us get new deals from site visitors Helped us get renewals from current clients Incentivized Taylor Hicks Creative Strategist Read full review
ScreenShots