Likelihood to Recommend Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Read full review It's well suited as a central point for your company. It can easily be branded for your every need and showcase everything that's going on for your users. The mobile app is excellent and gives the full package on your mobile device so that you're always in tune with what's going on at your workplace. There are loads of shoutouts and constant uploads of team photos and excursions. We work for a really active company, so there are always loads getting posted on a day-to-day basis. It breaks up the monotony of staring at a spreadsheet when you see your colleagues having fun while working.
Read full review Pros Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn. Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional. I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer. We had a big list of things we needed a platform to do. Communifire ticked all the boxes. Read full review It's a great document library for everything to timesheets through to expenses Great friendly fresh feel to the interface User information is easily synced with AD/AAD and other sources Great 'People' section where staff can get to know their colleagues Great 'Apps' section where you can add links for all the sites our users need access to Read full review Cons Some UX issues that could be improved Some architecture decisions don't make complete sense to me (though that's just one man's opinion) Read full review I don't like the name. It's actually not simpler to spell Simpplr. Nice product, daft name. I'd like to see the people section stand out more and have a bolder collaboration side to it. It would be awesome to collaborate on documents together via a screen share facility. Video calling directly via Simpplr would be awesome. Read full review Likelihood to Renew Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
Read full review Usability This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
Read full review Reliability and Availability Never any problems. Quite impressed
Read full review Performance Works in real time.
Read full review Support Rating I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
Read full review Implementation Rating I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
Read full review Alternatives Considered We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
Read full review Simpplr seemed to have the most modern approach when describing what they want to achieve for the company. It integrates with all the platforms that we use and ticked all of the boxes we were looking for in a modern intranet package. It is significantly more modern and easier to manage than our old Intranet. Our comms team loves it, and feedback has been great from everyone in the company. It's hard to find any negatives about it.
Read full review Return on Investment We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform. Read full review It's modernized our intranet and staff outlook Made it easier to communicate objectives with staff Allowed us to show focus on events that are coming up and really showcase them Internal news items are always great, and we have weekly updates from our Exec Team Read full review ScreenShots