Axway AMPLIFY Platform vs. SmartVault

It's a great application to backup your data automatically to the cloud and then access later. The automatic restore of certain folders is handy and one less thing to worry about when you're setting up a new PC again. I haven't really encountered any issues with Syncplicity to have any thoughts where it could be improved or where it wouldn't work.

Incentivized

SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.

Incentivized

• Full Lifecycle API Management
• API Analytics and Monitoring
• Security and Compliance
• API Portal and Marketplace

Incentivized

• Easy navigation
• Email notifications
• Document previews

• I would appreciate it if it backed up more than just Desktop, Favorites and Documents by default. I'm not sure if this was something chosen by my employer, but it would be nice if the whole profile folder was backed up by default, so my pictures, music, and videos folders were included.

Incentivized

• They have cut back on support as have many SaaS companies recently.
• The documentation can sometimes be a little difficult to follow.

Incentivized

It offers a wide range of powerful tools for API management, data integration, B2B integration, and more. Strong security features and compliance support add significant value. Flexibility to integrate across various environments (cloud and on-premise) enhances usability for diverse infrastructures.

Incentivized

Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.

Incentivized

I use CrashPlan for my personal PC at home. I think both products have their pluses and minuses. Both products allow you to backup your selected data to the cloud. CrashPlan doesn't easily allow for file sharing (CrashPlan isn't really a collaboration tool as much as it is a backup tool). Both products have easy restore options. However Syncplicity automatically restoring certain data when syncing with a new PC is very handy and a feature that CrashPlan doesn't offer

Incentivized

Sales team was responsive, price was good, functionality was acceptable

• Increased Operational Efficiency
• High Initial Costs
• Monitoring Capabilities
• SMBs have found the initial costs prohibitive

Incentivized

• has made sharing documents with large numbers of clients easier
• has forced us into using their service, or spending time to find a better alternative, in my experience.
• Speaking personally the product has cost us several thousand dollars over predicted budget costs for a 3-year projection