Azeon vs. Cortana (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azeon
Score 0.0 out of 10
N/A
Azeon is an agentic AI built for customer support across voice, chat, and email. It sits on top of an existing support stack as an intelligence layer, not a replacement. Azeon understands intent, remembers context, and reasons across conversations. It is used to reduce repeat issues, achieve faster resolutions, and to create a more connected customer experience.
$0.89
per resolution per installation
Cortana (discontinued)
Score 7.6 out of 10
N/A
Microsoft's Cortana was a general purpose productivity assistant, that has been deprecated as a standalone product.N/A
Pricing
AzeonCortana (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AzeonCortana (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AzeonCortana (discontinued)
Best Alternatives
AzeonCortana (discontinued)
Small Businesses
Fin by Intercom
Fin by Intercom
Score 8.7 out of 10
Fin by Intercom
Fin by Intercom
Score 8.7 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AzeonCortana (discontinued)
Likelihood to Recommend
-
(0 ratings)
7.1
(3 ratings)
User Testimonials
AzeonCortana (discontinued)
Likelihood to Recommend
Azilen Technologies
No answers on this topic
Discontinued Products
It's easy for anyone who is expecting some simple AI problems like fetching the keywords, understanding the intent, language translation, etc. to be solved from an existing database and all they need is to connect to their APIs via a subscription model. But for complex use cases, there is still room for improvement like customization of underlying AI models for a specific use case like identifying some unique identifiers with respect to industry.
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Pros
Azilen Technologies
No answers on this topic
Discontinued Products
  • Being hosted in Azure solves a massive hosting problem
  • The language understanding system has the ability to revolutionize many vertical markets
  • Integrating with Cortana Analytics was really simple due to easy to understand documentation
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Cons
Azilen Technologies
No answers on this topic
Discontinued Products
  • More partnerships with colleges and schools to increase the workforce with technical knowledge (increase local workforce)
  • Have more online training and documentation in other languages
  • Have affordable prices for students
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Alternatives Considered
Azilen Technologies
No answers on this topic
Discontinued Products
IBM Watson Assistant has been early into this market and has improved a lot over time compared to Azure AI Cortana. More documentation related to the services. But Ease of integration Azure AI ranks over IBM Watson Assistant. And again in terms of services offered under the ecosystem, Azure AI precedes IBM Watson Assitant.
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Return on Investment
Azilen Technologies
No answers on this topic
Discontinued Products
  • Difficult to ascertain the ROI as we are a software house who have developed a module in our application using Cortana. However for companies that use our software I would say the use of sentiment analysis in our application could free up at least 1 full time resource to be used elsewhere in their organisation.
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ScreenShots

Azeon Screenshots

Screenshot of Features