Azure AI (Cortana) review
April 29, 2022

Azure AI (Cortana) review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Azure AI (Cortana)

As part of a proof of concept, we tried using Azure AI services like Cortana, Cognitive Services, LUIS, etc. to actually enable our customers to search through vast records of data (Millions) very easily. The Azure AI ecosystem of different services covers all the areas like text, speech, and vision and has helped us in extracting all the information we need from the documents. And on top of that, we have used Cortana service as voice recognition software for our customers to fetch the data by speech as an input which improved ease of access.
  • Ease of Integration for all AI services.
  • Reduced time for development.
  • A one stop for all AI related services.
  • It struggles with customization for specific use-cases related to a particular domain.
  • As a beginner it is difficult to apprehend.
  • Doesn't provide an integrated free trial of services on their web.
  • Machine Learning and AI.
  • Easy of Access.
  • Could easily help in digital transformation of any company.
  • A host of services all in one place.
  • Eliminated the need of huge capex investment.
  • Able to analyze the type of requests the user makes and improve the solution.
  • Easy to track all the expenses based on subscription model offered by Azure AI.
IBM Watson Assistant has been early into this market and has improved a lot over time compared to Azure AI Cortana. More documentation related to the services. But Ease of integration Azure AI ranks over IBM Watson Assistant. And again in terms of services offered under the ecosystem, Azure AI precedes IBM Watson Assitant.

Do you think Cortana (discontinued) delivers good value for the price?

Yes

Are you happy with Cortana (discontinued)'s feature set?

Yes

Did Cortana (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Cortana (discontinued) go as expected?

Yes

Would you buy Cortana (discontinued) again?

Yes

It's easy for anyone who is expecting some simple AI problems like fetching the keywords, understanding the intent, language translation, etc. to be solved from an existing database and all they need is to connect to their APIs via a subscription model. But for complex use cases, there is still room for improvement like customization of underlying AI models for a specific use case like identifying some unique identifiers with respect to industry.