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Azure AI Language vs. Smartling vs. Translate.com

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Azure AI Language

    Score9.3 out of 10
    N/AAzure AI Language (formerly Azure Cognitive Service for Language) is a managed service to add natural language capabilities, from sentiment analysis and entity extraction to automated question answering. Users can identify key terms and phrases, understand sentiments, and build conversational interfaces into applications. Annotate, train, evaluate, and deploy customizable models without machine-learning expertise.N/A

    Smartling

    Score8.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    The Smartling software platform supports localization of websites, mobile apps, web apps, software, and digital content. The internationalization platform includes a delivery network for global websites, support for mobile app localization, and other multilingual digital content.N/A

    Translate.com

    Score9 out of 10
    N/ATranslate.com headquartered in Chicago helps companies establish brand presence on a global scale with a focus on personalizing the customer experience.N/A
    Pricing
    Azure AI LanguageSmartlingTranslate.com
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Azure AI LanguageSmartlingTranslate.com
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Azure AI LanguageSmartlingTranslate.com
    Likelihood to Recommend
    10.0
    (3 ratings)
    7.7
    (6 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    6.8
    (3 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Azure AI LanguageSmartlingTranslate.com
    Likelihood to Recommend
    Microsoft
    Best suited for large organizations, availability of usage of more than one language in a specific API call. Moderately suited for small and mid sized organizations as the pricing is on a higher end
    Incentivized
    Read full review
    Smartling
    It is perfect for texts that are used regularly and with more or less slight variations. For any other text, its appropriateness depends greatly on the context provided. The segmentation that helps automate repetitive tasks makes it difficult to properly translate other texts - unless the full context of the document is provided.
    Incentivized
    Read full review
    Translate.com
    The user interface is excellent and straightforward. There are different levels of translation this application offers, and each level is priced differently. We can choose between a translator machine or a human translator.
    Incentivized
    Read full review
    Pros
    Microsoft
    • The data is pre configured that means the AI models that are used by features are not customizable. One needs to send data and have to use the output of the feature in our application
    • Availability of customizations in order to adjust some specific requirements
    • Availability of Language studio so that one can avoid coding
    Incentivized
    Read full review
    Smartling
    • Excellent customer support reps that are available for any and all questions.
    • Detailed interface that allows you to control pretty much everything yourself.
    • Comprehensive help center containing articles and videos.
    Incentivized
    Read full review
    Translate.com
    • I can translate letters.
    • I can translate emails.
    • I can translate webpage
    Incentivized
    Read full review
    Cons
    Microsoft
    • The application is hard to use for new users
    • Data Integration is complex in nature
    • For Mid - sized organizations, the pricing is on higher end
    Incentivized
    Read full review
    Smartling
    • We look forward to seeing more in-depth reporting and user management features specifically for translation agencies that handle multiple client accounts
    Read full review
    Translate.com
    • They should improve their translate tools to translate without any error.
    • They should build an app version
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    No answers on this topic
    Smartling
    I have never seen a software company working so diligently to make improvements in a constant and consistent way. Their tool has truly transformed and made a great impact to localization industry
    Read full review
    Translate.com
    No answers on this topic
    Usability
    Microsoft
    Azure AI Language has been highly effective in our product to market by reducing time spent by clinical staff with respect to patient care.
    Incentivized
    Read full review
    Smartling
    I do think Smartling has a very high usability. It is easy to access, straightforward in what it can do and has a user-friendly design. It is also highly adaptable, though I wish there was a way to set more keyboard shortcuts for functionalities where they are not currently available.
    Incentivized
    Read full review
    Translate.com
    No answers on this topic
    Support Rating
    Microsoft
    No answers on this topic
    Smartling
    I always receive timely and pleasant support from their Help Desk!
    Read full review
    Translate.com
    No answers on this topic
    Alternatives Considered
    Microsoft
    We haven't used other products. Our experience with Azure, whilst not meeting our needs this time around, was positive, educational and insightful. This was the first time that we had considered using an AI tool to manage and manipulate our data and we were unsure of the capabilities.
    Incentivized
    Read full review
    Smartling
    We prefer Smartling as an online CAT tool because it is easy to use and we can onboard new translators quickly without lengthy training cycles. Our customers like Smartling because they can manage all of their translation needs (website, apps, business documents) through one single platform, share style guides, glossaries and translation memory and save on translation cost over time.
    Read full review
    Translate.com
    We can hire a specific human translator for a specific task or translate a language that is tricky. The accuracy of the translation is very high. This tool is the best when it comes to professional use and can be used while traveling too. User friendly and cheaper than others.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Usage of more than one language in one specific API call
    • Question Answering Feature
    • Key Phrase Extraction, hence one need to read the entire phrase to understand the context
    Incentivized
    Read full review
    Smartling
    • Saves us from doing five times the work to keep our localized websites synced.
    • Can be managed by one person based in the USA (does not require a global team).
    Incentivized
    Read full review
    Translate.com
    • The tool is still a work in progress and needs more features to be added.
    • They should add more languages.
    Incentivized
    Read full review
    ScreenShots