Azure AI Speech vs. WellSaid

This service is well suited for scenarios where you need to integrate text-to-speech and/or speech-to-text into applications. Within our organisation, it is primarily used by students for development purposes to enable said functionality but is also used to provide accessibility to students who have hearing-related issues. Its multi-language support is also beneficial for our international students who have English as a second language and are therefore able to rapidly translate any text or speech that they do not understand.

Incentivized

Anything that requires narration is a great use case. Although WellSaid does a great job of creating more realistic sounding voices, its still not perfect if you are looking for a very authentic sounding voiceover.

Incentivized

• APIs offered are very robust.
• Languages supported is far greater than most of its competitors.
• Integration with our custom apps was easy.
• Speech models that we created using neural voices were quite impressive.
• Translation services worked really well.
• Built in machine learning opens it to a lot more business use cases for the future.

Incentivized

• variety of voices and accents
• ability to customize pronunciation of certain words
• easy to use UI

Incentivized

• More support for India regional languages and the ability to interpret Indian dialect.
• More detailed documentation with more coded examples to be available.

Incentivized

• pronunciation can still be a little odd at times, requires trial and error
• needs better customization of pacing, emphasis, etc.
• UI can be a little cumbersome when using beta customization features

Incentivized

very easy to understand and use for someone new to using these types of tools.

Incentivized

Azure Cognitive Speech Services is simple and the interface is not complicated even for those getting started with these customer services tools and the best voice recognition. Setting the platform dashboard preferences is also an easy process and with the ability to manage workflow and document management the system functions are stable and effective.

• It helps us catch requirements and make notes so that we don't forget when drawing out proposals.
• Also helps us with targeted pitches and helps save time.

Incentivized

• drastically cut down on time required to create courses
• making changes to scripts is much faster than before
• some people are still a little bothered by the "robotic" sound at times

Incentivized