Azure Backup is suitable for companies of various sizes, with varying amounts of data. The cost of the investment should be thought out carefully so that there are no bad surprises with unnecessary files going to Azure Backup. The interface is friendly and easy to configure and it does not require your company to have a backup expert. It is highly recommended for companies with smaller number of servers and better if the servers are already running in an Azure environment.
When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.
Azure Backup is fast! Coupled with the fact that Microsoft created Azure and Windows - these two operate phenomenally together!
Administering the backups inside of Azure is a breeze. The ability to mount, restore entire backups, or recover files, has been made very easy. You do not have to download any media to recover something, you do this all in the cloud and it gets mounted in Microsoft's systems. Making this process less than a quarter of the time you would have spent with your 'other' backup solutions.
Workflows to get customer/affiliate responses to comments on documents.
I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
I love the upload notifications and reports on user activity.
The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
Integrations with Microsoft 365 - FANTASTIC - thank you.
Backup vaults should ask if you want to send notifications when you first set it up, there have been a couple of times when I noticed a month later that, backup job failures were not configured to send email notifications.
The web console is not the most user friendly site to use to get to, and send my files.
We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.
It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
One of the differentials of the solution is the high level of guarantee and support of the Azure Backup solution. Microsoft is a reference in a technology company with a highly trained support team and helps us with any questions or technical problems with the tool. Service is fast and efficient with trained engineers.
Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.
Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
Azure Backup works on Azure, the most famous of the cloud systems that the whole world has switched to, which is now a very large part of the Microsoft ecosystem that we have been used to using for years. Therefore, it is less tiring to use the additional service of an infrastructure that we already use, even if it is a part of it, which can be easily integrated with existing systems, which is one of the most important issues we IT professionals pay attention to. For this reason, we wanted to swim in familiar waters instead of another brand.
ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.
