B2chat vs. SAP Service Cloud
B2chat vs. SAP Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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B2chat | N/A | B2Chat automates communications with customers with multi-agent, multi-channel chat, integrating WhatsApp, Facebook Messenger, Instagram, Telegram and LiveChat channels into a single platform and enabling support teams to manage all chats from a single inbox. | $19 per month | |
SAP Service Cloud | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A |
B2chat | SAP Service Cloud | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
B2chat | SAP Service Cloud | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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B2chat | SAP Service Cloud | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.6 out of 10 | Conversica Score 9.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
B2chat | SAP Service Cloud | |
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Likelihood to Recommend | - (0 ratings) | 8.6 (71 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (2 ratings) |
Support Rating | - (0 ratings) | 5.5 (1 ratings) |
Ease of integration | - (0 ratings) | 7.4 (39 ratings) |
B2chat | SAP Service Cloud | |
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Likelihood to Recommend | B2chat No answers on this topic | SAP |
Pros | B2chat No answers on this topic | SAP |
Cons | B2chat No answers on this topic | SAP |
Likelihood to Renew | B2chat No answers on this topic | SAP |
Support Rating | B2chat No answers on this topic | SAP |
Alternatives Considered | B2chat No answers on this topic | SAP |
Return on Investment | B2chat No answers on this topic | SAP |
ScreenShots |