TrustRadius: an HG Insights company

Backstop vs. Broadridge Client Information Management

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Backstop

    Score10 out of 10
    N/ABackstop Solutions Group in Chicago provides cloud-based technology supporting hedge funds. These applications include tools for investment research and analytics, accounting, a financial services specific CRM, and investor relations and document sharing tools, as well as investment portfolio management and due diligence tracking.N/A

    Broadridge Client Information Management

    Score9 out of 10
    N/ABroadridge Client Information Management is a CRM solution designed to improve the capture, flow, storage, accessibility and management of client information. It is designed to enable high-velocity client onboarding and protect client data across the relationship life cycle by eliminating paper and reducing risky integration layers.N/A
    Pricing
    BackstopBroadridge Client Information Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BackstopBroadridge Client Information Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    BackstopBroadridge Client Information Management
    Likelihood to Recommend
    10.0
    (3 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BackstopBroadridge Client Information Management
    Likelihood to Recommend
    Backstop Solutions Group
    Backstop makes planning and selecting the portfolio efficiently. There is a candid assistance in matters of resource utilization. Moreso, Backstop has a cost accounting notion, which makes the company control the expenses they make. Finally, Backstop has classical research procedures where analysis and decisions arrive after extensive assistance and evaluations.
    Incentivized
    Read full review
    Broadridge
    This is well suited in the investment services area especially for multiple users and those working on a remote basis. A full integration of activity such as transactions, daily activity, client reporting, account updates, account processing are available. Majority of systems are real time for all end users as well as clients who choose to do so. Better feed back and notification on updates would be helpful.
    Incentivized
    Read full review
    Pros
    Backstop Solutions Group
    • Storage of notes from calls and meetings.
    • Tracking portfolio holding balances, transactions, and IRRs/MOICs.
    • Allowing flexibility for client-defined uses.
    Incentivized
    Read full review
    Broadridge
    • Interfaces with client view on mobile devices
    • Strong library of compliance approved marketing materials
    • Several methods of sorting, reporting, and documenting are available to the user.
    Incentivized
    Read full review
    Cons
    Backstop Solutions Group
    • Poor communication procedures
    • Lack of specific OS support
    • No mobile version for Backstop
    Incentivized
    Read full review
    Broadridge
    • Better customization of labelling would be helpful on reports
    • Alert notification of chosen activities could be implemented
    • A favorites of certain functions would be helpful to streamline navigation
    Incentivized
    Read full review
    Support Rating
    Backstop Solutions Group
    Backstop support is fantastic. They always pick up the phone without a wait and are highly knowledgeable, I rarely need more than 5 minutes to fix an issue.
    Incentivized
    Read full review
    Broadridge
    No answers on this topic
    Alternatives Considered
    Backstop Solutions Group
    I have not used or evaluated any Backstop competitors. Freestone already used Backstop when I started.
    Incentivized
    Read full review
    Broadridge
    Artisan was evaluated but seen as a more costly system with too much customization needed. Broadridge Client Information Management is ready to use and the build out is less of a necessity. Artisan is available to those who would like more of a work in progress. We did also review XTIVA but it was cumbersome when bringing in outside, direct data.
    Incentivized
    Read full review
    Return on Investment
    Backstop Solutions Group
    • Business ends up profiting
    • The chances of investing in the wrong projects don't exist
    • The analytical assistance from Backstop increases more investment plans
    Incentivized
    Read full review
    Broadridge
    • Positive in that many marketing services are available that I had once paid to receive.
    • Positive in the data collection service for performance reporting as a time saver
    • Positive in retrieval of statements, tax reports on an annual and archive basis.
    Incentivized
    Read full review
    ScreenShots