Backupify vs. Datto SaaS Protection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Backupify
Score 7.1 out of 10
N/A
Backupify, a solution from Kaseya (via Datto), provides SaaS backup for G Suite, Office 365, and Salesforce.N/A
Datto SaaS Protection
Score 9.5 out of 10
N/A
Datto SaaS Protection is built exclusively for MSPs, offering 3x daily backup and flexible recovery options for the cloud applications that reside in Microsoft 365 and Google Workspace, including OneDrive, SharePoint, Teams, Gmail, and Google Drive. SaaS Protection aims to streamline onboarding with single dashboard management, and is available via per-license pricing with volume-based discounting for MSPs, with the goal of creating margin-rich bundled solutions for protecting cloud…N/A
Pricing
BackupifyDatto SaaS Protection
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BackupifyDatto SaaS Protection
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BackupifyDatto SaaS Protection
Features
BackupifyDatto SaaS Protection
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Backupify
9.3
1 Ratings
7% above category average
Datto SaaS Protection
-
Ratings
Management dashboard8.01 Ratings00 Ratings
Retention options10.01 Ratings00 Ratings
Encryption10.01 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Backupify
8.7
1 Ratings
8% above category average
Datto SaaS Protection
-
Ratings
Operational reporting and analytics10.01 Ratings00 Ratings
Malware protection8.01 Ratings00 Ratings
Ransomware Recovery8.01 Ratings00 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Backupify
10.0
1 Ratings
14% above category average
Datto SaaS Protection
-
Ratings
SaaS Product Integration10.01 Ratings00 Ratings
Multiple Data Restoration Options10.01 Ratings00 Ratings
Data Auditing and Search10.01 Ratings00 Ratings
Data Storage in the Cloud or On-Premises10.01 Ratings00 Ratings
Best Alternatives
BackupifyDatto SaaS Protection
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.6 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.6 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.6 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BackupifyDatto SaaS Protection
Likelihood to Recommend
10.0
(4 ratings)
8.8
(4 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
BackupifyDatto SaaS Protection
Likelihood to Recommend
Kaseya
In the past, we have had many challenges. [In my opinion], here are the most pertinent ones: Firstly, [I have found that when] backups fail, there is no notification and it is up to the user to notice. Thus you may well be paying for a service that doesn't work [in my view]. Secondly, Backupify recently moved their platform and the legacy data we had spent 8 years backing up, is no longer searchable as it was before. The most infuriating part of this change, [that I've discovered], was the lack of communication to the user base. It took [us] 6 months with support to understand the exact nature of the change. Also, [I found] that they will not do anything about this apart from add a 'feature request'. [The way I understood] the reply from the CSM was that if we don't like this, we can simply leave. As a long-standing customer [I believe] the way we were treated was disheartening and unprofessional given that you need a backup provider to be with you for the long term. [In my opinion] the change from Backupify to Datto has not been a positive experience.
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Kaseya
In our experience and use of the SaaS service, it met all requirements we had. It worked really well in every single scenario that we used it for. Our company would work exclusively with Microsoft o365 so I can't speak for the Gsuite tooling. The one place I would have liked to see a bit of a facelift would be how it broke out the charge by users.
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Pros
Kaseya
  • Back up Google
  • Back Up Microsoft
  • Easy recovery of data
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Kaseya
  • Backup Office components
  • Allow easy restoration of files up to the entire site
  • Allows for reporting to find where backup errors have occurred so that these issues can be resolved by the user or by IT
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Cons
Kaseya
  • Multi-factor Authentication is cumbersome to set up on a new device.
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Kaseya
  • If possible, I'd like to give my customers the ability to retrieve their own data from my system.
  • It has to keep up with more training.
  • Google Workspace does not have access to SaaS defense.
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Usability
Kaseya
Very simple user interface and straight forward to complete back ups and restore. It was very easy to set up and then easy to maintain. It does not require any regular maintenance unless you want to delete out data. I only go in to delete old user data for licenses or to restore
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Kaseya
No answers on this topic
Support Rating
Kaseya
So far it’s been a 50/50. Some issues are ignored, whilst others handled quite well.
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Kaseya
No answers on this topic
Alternatives Considered
Kaseya
The products are very similar. [In my opinion] one would be hard-pressed to find customer care worse than what we have experienced with Datto Backupify.
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Kaseya
We also use Barracuda Backup to backup Office 365 for some of our clients who also use Barracuda Email security products. Each product is a tool, and it is necessary to understand each client's needs before determining which product is best for them. Having said that, Barracuda Backup and Datto SaaS are the two best products in my opinion.
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Return on Investment
Kaseya
  • Inexpensive cost for the peace of mind.
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Kaseya
  • Increase knowledge
  • Reduced management time
  • Availability
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ScreenShots

Datto SaaS Protection Screenshots

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