What users are saying about
Top Rated
25 Ratings
Top Rated
25 Ratings
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Score 9.7 out of 100
5 Ratings
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Score 5.6 out of 100

Likelihood to Recommend

Bacula Enterprise

Bacula Enterprise is not the easiest backup software to work with--you are expected to be competent at the command line and editing complex configuration files, even if you mostly use the web GUI for day-to-day operations. However, study is rewarded--you can do many very complex things. Easy things may not always be easy, but very hard things are possible (unlike many competitors that make easy things easy and hard things impossible).
I would not recommend Bacula to someone who just wants a quick plug and play solution; but in my opinion your backups and disaster recovery system shouldn't be plug and play - that's a great way to feel good about a solution that won't actually work for you when it's needed!
Daniel Drucker | TrustRadius Reviewer

IDERA SQL Safe Backup

SQL Safe is appropriate and well-suited for any backup scenario. Having used SQL Safe, I probably wouldn't want to manage a set of servers in the future without it. If you only have a couple of SQL servers, it might not be worth the spend as there are well-maintained free options that are very functional (though they do require more technical knowledge). But I can't think of a scenario where SQL Safe wouldn't be appropriate.
Greg Goss | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Bacula Enterprise
9.5
IDERA SQL Safe Backup
7.5
Universal recovery
Bacula Enterprise
9.1
IDERA SQL Safe Backup
8.0
Live recovery
Bacula Enterprise
9.8
IDERA SQL Safe Backup
7.0
Recovery verification
Bacula Enterprise
9.8
IDERA SQL Safe Backup
8.0
Business application protection
Bacula Enterprise
8.2
IDERA SQL Safe Backup
9.0
Multiple backup destinations
Bacula Enterprise
10.0
IDERA SQL Safe Backup
7.0
Incremental backup identification
Bacula Enterprise
10.0
IDERA SQL Safe Backup
7.0
Backup to the cloud
Bacula Enterprise
9.7
IDERA SQL Safe Backup
6.0
Deduplication and file compression
Bacula Enterprise
10.0
IDERA SQL Safe Backup
9.0
Snapshots
Bacula Enterprise
8.7
IDERA SQL Safe Backup
7.0
Flexible deployment
Bacula Enterprise
8.9
IDERA SQL Safe Backup
7.0
Management dashboard
Bacula Enterprise
9.5
IDERA SQL Safe Backup
6.0
Platform support
Bacula Enterprise
10.0
IDERA SQL Safe Backup
7.0
Retention options
Bacula Enterprise
10.0
IDERA SQL Safe Backup
8.0
Encryption
Bacula Enterprise
9.4
IDERA SQL Safe Backup
9.0

Pros

Bacula Enterprise

  • The support services provided by Bacula Systems are superb. They usually respond extremely quickly and have clear and useful answers upfront, which is a welcome change. Their support enabled us to get Bacula Enterprise up and running quickly and well configured, in a relatively short period of time. In addition, they also offer proactive support on a yearly basis. This involves sending an automatically generated report on your system configuration and status from which they provide advice on any issues or configuration problems that they find. I haven't seen this level of proactive support from another company.
  • The configuration is extremely powerful and flexible. If you're used to dealing with text-based configuration files then you'll find this system familiar. It also fits well with configuration management tools - in our case, Puppet - allowing the configuration across the whole system to be managed centrally. The flexibility of the system allowed us to have backups running exactly when and how we wanted, performing staging to tape via disk, and with various admin, tasks to automate the handling of tapes within our tape library.
  • The command-line console tool allows all operations to be done from the command line. In an emergency situation, or stuck in a datacentre with only a dumb console, being able to do everything via the command line is an important feature to have.
  • Bweb is an optional extra that provides a web-based interface for both management and configuration. If you don't want to edit text files and use the command line console tool then Bweb is the best interface to use. We don't use it for configuration (favoring external tools for managing the text-based configuration), but we do use it to monitor backups and perform restores. It provides an excellent overview of what's happening with the system.
  • The manuals, whitepapers, and additional documentation cover everything in detail. The whitepapers give a good overview of the installation, concepts, and specific scenarios, whilst the manuals cover in more depth how specific areas work and how the configuration is handled. It's very easy to find out what a particular option means and does.
  • The software can run on and is supported on, a wide variety of operating systems, including Ubuntu which is what we use. This is a level of flexibility that was important to us after being tied to RHEL for our previous backup system.
Anonymous | TrustRadius Reviewer

IDERA SQL Safe Backup

  • Data reduction.
  • Encryption.
Mark McCully | TrustRadius Reviewer

Cons

Bacula Enterprise

  • Takes a while to get used to the software. It's not something that you can just install and work away with. You need to figure it out first. We did get a free training course when we purchased the Bacula Enterprise version which we found very useful.
  • Support Documentation is very in depth but it's a tough read sometimes. Takes a while to understand the concepts from this documentation. Could do with making the documentation a small bit easier to understand.
Brian O'Connell | TrustRadius Reviewer

IDERA SQL Safe Backup

  • When you're adding a new SQL server, sometimes the install from the management server to the SQL server will fail. I'm guessing this happens because of some version difference in Windows components or similar. Not a huge deal because you can just copy the agent to the SQL server and install it there, but considering how easy everything else is, I would expect this to be a little more fluid.
  • I ran into a situation where part of our business decided to move their servers to a third-party data center. When they took away a SQL server that I was managing with SQL Safe, anything having to do with that policy took forever. Click. Wait 10 minutes. Window reacts. I'm guessing this is because the Management Console is trying super hard to contact the server in question, but I wish it handled losing a server better than it does.
Greg Goss | TrustRadius Reviewer

Likelihood to Renew

Bacula Enterprise

Bacula Enterprise 9.1
Based on 2 answers
Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
Anonymous | TrustRadius Reviewer

IDERA SQL Safe Backup

No score
No answers yet
No answers on this topic

Usability

Bacula Enterprise

Bacula Enterprise 7.2
Based on 3 answers
It still has a lot of flaws to overcome, especially in the area of user friendliness. Searching and filtering is quite cumbersome. Once you find the job you from which you want to restore, be sure to write that job number down because you won't be able to quickly find the job again without it during a recovery.
Anonymous | TrustRadius Reviewer

IDERA SQL Safe Backup

No score
No answers yet
No answers on this topic

Support Rating

Bacula Enterprise

Bacula Enterprise 9.5
Based on 15 answers
We have always been very well served by Bacula Enterprise support. The response time is excellent, and any doubts or problems are resolved quickly and easily, avoiding complications and the evolution of problems that could arise. Only praise for Bacula Enterprise's service and support. The monitoring of the entire process from acquisition to implementation was very well done.
Ernesto Veiga | TrustRadius Reviewer

IDERA SQL Safe Backup

IDERA SQL Safe Backup 7.0
Based on 2 answers
We actually haven't had to use support for Safe Backup very often since it runs pretty well out of the box. When we have had to call for support we haven't seen any issues with response time of getting answers to our questions or issues.
Mark McCully | TrustRadius Reviewer

Alternatives Considered

Bacula Enterprise

I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
Cliff Nieuwenhuis | TrustRadius Reviewer

IDERA SQL Safe Backup

SQL Safe is the first managed backup solution I've used. Before SQL Safe I used SQL's native backup mechanism and scheduling. And as an extension of that I used Ola Hallengren's SQL Server Maintenance Solution (which is a set of scripts that take amazing advantage of SQL's native capabilities). However whenever changes were needed (moving backups to new storage, adding/removing a server), it just took a long time because I had to touch each server. With SQL Safe, I can seriously change the backup location of every server I have by changing one policy setting. Likewise, I can quickly add or remove a server from being backed up with a few simple clicks.
Greg Goss | TrustRadius Reviewer

Return on Investment

Bacula Enterprise

  • Quite transparently for the applications to allow online backup and guaranteed enough confidence due to its efficient algorithms of verification of media and blocks.
  • The cost of purchasing and updating the annual support is very low compared to other "Veeam and Backup Exec" tools that I analyzed in the pre-project phase.
Rubens Urquisa | TrustRadius Reviewer

IDERA SQL Safe Backup

  • SQL Safe backup has reduced our storage footprint for SQL Backups significantly. This has kept us from having to buy new expensive storage.
  • Our DBA's are able to self manage backups and restores of SQL servers - So this has freed up our backup administrators to focus on other things.
Mark McCully | TrustRadius Reviewer

Screenshots

Bacula Enterprise

IDERA SQL Safe Backup

Pricing Details

Bacula Enterprise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bacula Enterprise Editions & Modules

Additional Pricing Details

IDERA SQL Safe Backup

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IDERA SQL Safe Backup Editions & Modules

Edition
Standard via eCommerce1,036.001
  1. per instance with first year maintenance included
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Bacula Enterprise
9.7
IDERA SQL Safe Backup
8.0

Likelihood to Renew

Bacula Enterprise
9.1
IDERA SQL Safe Backup

Usability

Bacula Enterprise
7.2
IDERA SQL Safe Backup

Support Rating

Bacula Enterprise
9.5
IDERA SQL Safe Backup
7.0

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