What users are saying about
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42 Ratings
12 Ratings

Bacula Enterprise

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42 Ratings
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Score 9.5 out of 100
12 Ratings
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Score 9.5 out of 100

Feature Set Ratings

    Data Center Backup

    8.8

    Bacula Enterprise

    88%

    Macrium Reflect

    Feature Set Not Supported
    N/A
    Bacula Enterprise ranks higher in 14/14 features

    Universal recovery

    9.1
    91%
    1 Rating
    N/A
    0 Ratings

    Live recovery

    9.1
    91%
    17 Ratings
    N/A
    0 Ratings

    Recovery verification

    8.8
    88%
    26 Ratings
    N/A
    0 Ratings

    Business application protection

    3.0
    30%
    2 Ratings
    N/A
    0 Ratings

    Multiple backup destinations

    9.4
    94%
    31 Ratings
    N/A
    0 Ratings

    Incremental backup identification

    9.2
    92%
    31 Ratings
    N/A
    0 Ratings

    Backup to the cloud

    9.7
    97%
    17 Ratings
    N/A
    0 Ratings

    Deduplication and file compression

    9.2
    92%
    25 Ratings
    N/A
    0 Ratings

    Snapshots

    9.6
    96%
    22 Ratings
    N/A
    0 Ratings

    Flexible deployment

    8.8
    88%
    29 Ratings
    N/A
    0 Ratings

    Management dashboard

    8.7
    87%
    29 Ratings
    N/A
    0 Ratings

    Platform support

    9.1
    91%
    32 Ratings
    N/A
    0 Ratings

    Retention options

    9.0
    90%
    32 Ratings
    N/A
    0 Ratings

    Encryption

    10.0
    100%
    22 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Bacula Enterprise is rated higher in 1 area: Support Rating
    • Bacula Enterprise and Macrium Reflect are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    Bacula Enterprise

    100%
    32 Ratings
    10.0

    Macrium Reflect

    100%
    2 Ratings

    Likelihood to Renew

    10.0

    Bacula Enterprise

    100%
    5 Ratings

    Macrium Reflect

    N/A
    0 Ratings

    Usability

    8.8

    Bacula Enterprise

    88%
    6 Ratings

    Macrium Reflect

    N/A
    0 Ratings

    Support Rating

    9.9

    Bacula Enterprise

    99%
    26 Ratings
    9.0

    Macrium Reflect

    90%
    1 Rating

    In-Person Training

    10.0

    Bacula Enterprise

    100%
    1 Rating

    Macrium Reflect

    N/A
    0 Ratings

    Implementation Rating

    9.0

    Bacula Enterprise

    90%
    2 Ratings

    Macrium Reflect

    N/A
    0 Ratings

    Likelihood to Recommend

    Bacula Enterprise

    Regardless of the size of data and your company, Bacula Enterprise can be used as a solution to manage backup jobs and also as a solution for disaster recovery. In addition, the cost of the tool is also a major attraction, as it was one of the great motivators for the adoption of Bacula Enterprise. A scenario where it is not advisable is if your company does not have a team with some experience in Backup solutions.
    Jefferson Lessa | TrustRadius Reviewer

    Macrium Reflect

    The free version of Macrium Reflect is licensed for both commercial and personal use. It works well on MS Windows computers, but cannot back up servers, where a paid version is required. The free version does full and differential backups, but not incremental as do the paid versions. If a large volume of files are added every day, a paid version would be more suitable as it supports incremental backups.The Macrium Reflect server version is very suitable for backing up physical servers.
    Wells Anderson | TrustRadius Reviewer

    Pros

    Bacula Enterprise

    • Bacula has great plugins that work very accurately
    • Bacula is very simple to use, with a user-friendly web interface that facilitates operation.
    • Bacula performs the backups very accurately which is clearly noticed when a restore is performed
    • Its ease of use helps in training new support team members
    Carlos Costa | TrustRadius Reviewer

    Macrium Reflect

    • Virtualize images to restore services
    • Mount backup images to restore files
    • Takes incremental backups pretty quick compared to other software
    • Creates synthetic full images well
    Anonymous | TrustRadius Reviewer

    Cons

    Bacula Enterprise

    • Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement.
    • There is no mobile app to manage backups and restores from smartphones
    • Manual installation is time consuming.
    Marcelo Miranda | TrustRadius Reviewer

    Macrium Reflect

    • Capability to create an image file to restore directly to a cloud computer
    • Use a different default naming pattern for backup files
    • Support for Linux
    Wells Anderson | TrustRadius Reviewer

    Pricing Details

    Bacula Enterprise

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Macrium Reflect

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Bacula Enterprise

    Bacula Enterprise 10.0
    Based on 5 answers
    Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
    Anonymous | TrustRadius Reviewer

    Macrium Reflect

    No score
    No answers yet
    No answers on this topic

    Usability

    Bacula Enterprise

    Bacula Enterprise 8.8
    Based on 6 answers
    This is a hard question. Usability for whom? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.
    Daniel Drucker | TrustRadius Reviewer

    Macrium Reflect

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Bacula Enterprise

    Bacula Enterprise 9.9
    Based on 26 answers
    They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.
    Anonymous | TrustRadius Reviewer

    Macrium Reflect

    Macrium Reflect 9.0
    Based on 1 answer
    We have not been opening tickets for support from Macrium at the moment, only for licencing issues, but good attention and fast response by the support team. They respond pretty fast to our emails and fixed our issues giving us a good explanation of our case without any complications. Due to the good functionality of the software we have not opened a ticket for support in years.
    Anonymous | TrustRadius Reviewer

    In-Person Training

    Bacula Enterprise

    Bacula Enterprise 10.0
    Based on 1 answer
    The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.
    Marcelo Miranda | TrustRadius Reviewer

    Macrium Reflect

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Bacula Enterprise

    Bacula Enterprise 9.0
    Based on 2 answers
    Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly
    Anonymous | TrustRadius Reviewer

    Macrium Reflect

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Bacula Enterprise

    I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
    Cliff Nieuwenhuis | TrustRadius Reviewer

    Macrium Reflect

    Veeam offers Veeam Agent for Microsoft Windows, a product we also install and use. It compares favorably with Macrium Reflect; however, for small firms and individual wanting an added cloud backup of their full hard drive, Macrium wins out in requiring less cloud storage space by a significant margin.ShadowProtect is a rock solid competitor with a higher price and no free version. It is highly dependable, but more complicated to install and set up.The number of technical issues and quality of technical support have ruled out Acronis products.MSP360 Backup has impressive technology, but we encountered issues with restore times and full drive image restores.
    Wells Anderson | TrustRadius Reviewer

    Return on Investment

    Bacula Enterprise

    • Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise.
    • TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups.
    Brian O'Connell | TrustRadius Reviewer

    Macrium Reflect

    • Improved our time on backups
    • More secure backups of our databases
    Anonymous | TrustRadius Reviewer

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