What users are saying about
Top Rated
25 Ratings
4 Ratings
Top Rated
25 Ratings
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Score 9.7 out of 100
4 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Bacula Enterprise

Bacula Enterprise is not the easiest backup software to work with--you are expected to be competent at the command line and editing complex configuration files, even if you mostly use the web GUI for day-to-day operations. However, study is rewarded--you can do many very complex things. Easy things may not always be easy, but very hard things are possible (unlike many competitors that make easy things easy and hard things impossible).
I would not recommend Bacula to someone who just wants a quick plug and play solution; but in my opinion your backups and disaster recovery system shouldn't be plug and play - that's a great way to feel good about a solution that won't actually work for you when it's needed!
Daniel Drucker | TrustRadius Reviewer

StarWind VTL

Starwind VTL is a great solution for customers that want the benefits of a physical tape library without the hefty price tag and the manual intervention required when changing tapes as it is automated. In addition, Starwind VTL virtual tapes are "air-gapped" as they are in LTO format.
Indeep Gill | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Bacula Enterprise
9.5
StarWind VTL
Universal recovery
Bacula Enterprise
9.1
StarWind VTL
Live recovery
Bacula Enterprise
9.8
StarWind VTL
Recovery verification
Bacula Enterprise
9.8
StarWind VTL
Business application protection
Bacula Enterprise
8.2
StarWind VTL
Multiple backup destinations
Bacula Enterprise
10.0
StarWind VTL
Incremental backup identification
Bacula Enterprise
10.0
StarWind VTL
Backup to the cloud
Bacula Enterprise
9.7
StarWind VTL
Deduplication and file compression
Bacula Enterprise
10.0
StarWind VTL
Snapshots
Bacula Enterprise
8.7
StarWind VTL
Flexible deployment
Bacula Enterprise
8.9
StarWind VTL
Management dashboard
Bacula Enterprise
9.5
StarWind VTL
Platform support
Bacula Enterprise
10.0
StarWind VTL
Retention options
Bacula Enterprise
10.0
StarWind VTL
Encryption
Bacula Enterprise
9.4
StarWind VTL

Pros

Bacula Enterprise

  • The support services provided by Bacula Systems are superb. They usually respond extremely quickly and have clear and useful answers upfront, which is a welcome change. Their support enabled us to get Bacula Enterprise up and running quickly and well configured, in a relatively short period of time. In addition, they also offer proactive support on a yearly basis. This involves sending an automatically generated report on your system configuration and status from which they provide advice on any issues or configuration problems that they find. I haven't seen this level of proactive support from another company.
  • The configuration is extremely powerful and flexible. If you're used to dealing with text-based configuration files then you'll find this system familiar. It also fits well with configuration management tools - in our case, Puppet - allowing the configuration across the whole system to be managed centrally. The flexibility of the system allowed us to have backups running exactly when and how we wanted, performing staging to tape via disk, and with various admin, tasks to automate the handling of tapes within our tape library.
  • The command-line console tool allows all operations to be done from the command line. In an emergency situation, or stuck in a datacentre with only a dumb console, being able to do everything via the command line is an important feature to have.
  • Bweb is an optional extra that provides a web-based interface for both management and configuration. If you don't want to edit text files and use the command line console tool then Bweb is the best interface to use. We don't use it for configuration (favoring external tools for managing the text-based configuration), but we do use it to monitor backups and perform restores. It provides an excellent overview of what's happening with the system.
  • The manuals, whitepapers, and additional documentation cover everything in detail. The whitepapers give a good overview of the installation, concepts, and specific scenarios, whilst the manuals cover in more depth how specific areas work and how the configuration is handled. It's very easy to find out what a particular option means and does.
  • The software can run on and is supported on, a wide variety of operating systems, including Ubuntu which is what we use. This is a level of flexibility that was important to us after being tied to RHEL for our previous backup system.
Anonymous | TrustRadius Reviewer

StarWind VTL

  • Allows you to use Veeam and other software that uses Virtual Tape Libraries while getting rid of actual tape drives and tapes
  • Backblaze B2 implementation is great - keeps storage costs low while automating backups to the cloud storage
  • Low cost and great support by the Starwind technical team
  • Feature-rich and in constant development
Kevin Sipma | TrustRadius Reviewer

Cons

Bacula Enterprise

  • Takes a while to get used to the software. It's not something that you can just install and work away with. You need to figure it out first. We did get a free training course when we purchased the Bacula Enterprise version which we found very useful.
  • Support Documentation is very in depth but it's a tough read sometimes. Takes a while to understand the concepts from this documentation. Could do with making the documentation a small bit easier to understand.
Brian O'Connell | TrustRadius Reviewer

StarWind VTL

  • Set-up is confusing.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Bacula Enterprise

Bacula Enterprise 9.1
Based on 2 answers
Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
Anonymous | TrustRadius Reviewer

StarWind VTL

No score
No answers yet
No answers on this topic

Usability

Bacula Enterprise

Bacula Enterprise 7.2
Based on 3 answers
It still has a lot of flaws to overcome, especially in the area of user friendliness. Searching and filtering is quite cumbersome. Once you find the job you from which you want to restore, be sure to write that job number down because you won't be able to quickly find the job again without it during a recovery.
Anonymous | TrustRadius Reviewer

StarWind VTL

StarWind VTL 8.2
Based on 1 answer
The initial setup took some time, however, with the help of the Starwind technical team, we were able to set it up from start to finish including seamlessly adding it to our existing backup solution. After that, there was no need for any additional setup or troubleshooting.
Indeep Gill | TrustRadius Reviewer

Support Rating

Bacula Enterprise

Bacula Enterprise 9.5
Based on 15 answers
We have always been very well served by Bacula Enterprise support. The response time is excellent, and any doubts or problems are resolved quickly and easily, avoiding complications and the evolution of problems that could arise. Only praise for Bacula Enterprise's service and support. The monitoring of the entire process from acquisition to implementation was very well done.
Ernesto Veiga | TrustRadius Reviewer

StarWind VTL

StarWind VTL 8.2
Based on 3 answers
Great and reliable product with little need for support
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bacula Enterprise

I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
Cliff Nieuwenhuis | TrustRadius Reviewer

StarWind VTL

We've looked at physical tape backups, however, the infrastructure is too costly compared to Starwind VTL and it also requires manual changing of tapes that users will not want to do or forget to do. With VTL, it works exactly like a physical tape library with the same benefits and full automation.
Indeep Gill | TrustRadius Reviewer

Return on Investment

Bacula Enterprise

  • Quite transparently for the applications to allow online backup and guaranteed enough confidence due to its efficient algorithms of verification of media and blocks.
  • The cost of purchasing and updating the annual support is very low compared to other "Veeam and Backup Exec" tools that I analyzed in the pre-project phase.
Rubens Urquisa | TrustRadius Reviewer

StarWind VTL

  • ROI was immediate as we got rid of expensive sneakernet backups with hard drives in a Pelican case
  • One-time cost of the product is very cost-effective
  • Support contracts are reasonable and we received excellent support throughout
  • We have much better peace-of-mind with our data being protected better
Kevin Sipma | TrustRadius Reviewer

Pricing Details

Bacula Enterprise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

StarWind VTL

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Bacula Enterprise
9.7
StarWind VTL
9.1

Likelihood to Renew

Bacula Enterprise
9.1
StarWind VTL

Usability

Bacula Enterprise
7.2
StarWind VTL
8.2

Support Rating

Bacula Enterprise
9.5
StarWind VTL
8.2

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