What users are saying about
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 28 reviews and ratings
90 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 90 reviews and ratings
Feature Set Ratings
- Veeam on IBM Cloud ranks higher in 1 feature set: Data Center Backup
Data Center Backup

7.1
Bacula Enterprise
71%
8.6
Veeam on IBM Cloud
86%
Veeam on IBM Cloud ranks higher in 11/14 features
Veeam on IBM Cloud ranks higher in 11/14 features
Universal recovery

9.1
91%
1 Rating
8.4
84%
13 Ratings
Live recovery

6.9
69%
7 Ratings
8.6
86%
13 Ratings
Recovery verification

6.5
65%
17 Ratings
10.0
100%
1 Rating
Business application protection

3.0
30%
2 Ratings
8.6
86%
13 Ratings
Multiple backup destinations

8.2
82%
22 Ratings
8.4
84%
13 Ratings
Incremental backup identification

7.9
79%
22 Ratings
9.1
91%
13 Ratings
Backup to the cloud

9.9
99%
11 Ratings
9.0
90%
13 Ratings
Deduplication and file compression

7.0
70%
16 Ratings
8.7
87%
13 Ratings
Snapshots

7.8
78%
13 Ratings
8.4
84%
13 Ratings
Flexible deployment

3.9
39%
19 Ratings
7.9
79%
13 Ratings
Management dashboard

4.4
44%
19 Ratings
8.1
81%
12 Ratings
Platform support

7.2
72%
22 Ratings
7.8
78%
13 Ratings
Retention options

7.2
72%
22 Ratings
9.0
90%
13 Ratings
Encryption

10.0
100%
13 Ratings
8.8
88%
13 Ratings
Attribute Ratings
- Bacula Enterprise is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- Veeam on IBM Cloud is rated higher in 1 area: Usability
Likelihood to Recommend

9.9
Bacula Enterprise
99%
22 Ratings
8.8
Veeam on IBM Cloud
88%
13 Ratings
Likelihood to Renew

10.0
Bacula Enterprise
100%
3 Ratings
Veeam on IBM Cloud
N/A
0 Ratings
Usability

8.5
Bacula Enterprise
85%
4 Ratings
10.0
Veeam on IBM Cloud
100%
1 Rating
Support Rating

9.8
Bacula Enterprise
98%
25 Ratings
7.8
Veeam on IBM Cloud
78%
3 Ratings
Implementation Rating

8.0
Bacula Enterprise
80%
1 Rating
Veeam on IBM Cloud
N/A
0 Ratings
Likelihood to Recommend
Bacula Enterprise
Bacula Enterprise is not the easiest backup software to work with--you are expected to be competent at the command line and editing complex configuration files, even if you mostly use the web GUI for day-to-day operations. However, study is rewarded--you can do many very complex things. Easy things may not always be easy, but very hard things are possible (unlike many competitors that make easy things easy and hard things impossible).
I would not recommend Bacula to someone who just wants a quick plug and play solution; but in my opinion your backups and disaster recovery system shouldn't be plug and play - that's a great way to feel good about a solution that won't actually work for you when it's needed!
Director of IT, McLean Imaging Center
McLean HospitalHospital & Health Care, 10,001+ employees
Veeam on IBM Cloud
The Veeam on IBM Cloud functions [is] easy to set on the first time to use the platform and the effective capability on predictive disaster, easy to backup the most important data through the Veeam on IBM Cloud functionalities. The features [have] multiple different responsibilities like copy data management, effective data restore functions among many more.
Project Delivery Manager
Very Good SecurityComputer & Network Security, 51-200 employees
Pros
Bacula Enterprise
- The support services provided by Bacula Systems are superb. They usually respond extremely quickly and have clear and useful answers upfront, which is a welcome change. Their support enabled us to get Bacula Enterprise up and running quickly and well configured, in a relatively short period of time. In addition, they also offer proactive support on a yearly basis. This involves sending an automatically generated report on your system configuration and status from which they provide advice on any issues or configuration problems that they find. I haven't seen this level of proactive support from another company.
- The configuration is extremely powerful and flexible. If you're used to dealing with text-based configuration files then you'll find this system familiar. It also fits well with configuration management tools - in our case, Puppet - allowing the configuration across the whole system to be managed centrally. The flexibility of the system allowed us to have backups running exactly when and how we wanted, performing staging to tape via disk, and with various admin, tasks to automate the handling of tapes within our tape library.
- The command-line console tool allows all operations to be done from the command line. In an emergency situation, or stuck in a datacentre with only a dumb console, being able to do everything via the command line is an important feature to have.
- Bweb is an optional extra that provides a web-based interface for both management and configuration. If you don't want to edit text files and use the command line console tool then Bweb is the best interface to use. We don't use it for configuration (favoring external tools for managing the text-based configuration), but we do use it to monitor backups and perform restores. It provides an excellent overview of what's happening with the system.
- The manuals, whitepapers, and additional documentation cover everything in detail. The whitepapers give a good overview of the installation, concepts, and specific scenarios, whilst the manuals cover in more depth how specific areas work and how the configuration is handled. It's very easy to find out what a particular option means and does.
- The software can run on and is supported on, a wide variety of operating systems, including Ubuntu which is what we use. This is a level of flexibility that was important to us after being tied to RHEL for our previous backup system.

Verified User
Engineer in Information Technology
Higher Education Company, 5001-10,000 employeesVeeam on IBM Cloud
- The program installation is straight forward and uncomplicated.
- Once running it does not put a drain on system resources. After the initial backup subsequent backups are quick.
- It does what it is deigned to do and they have kept it simple for a reason.
Senior Manager
DeloitteAccounting, 5001-10,000 employees
Cons
Bacula Enterprise
- Takes a while to get used to the software. It's not something that you can just install and work away with. You need to figure it out first. We did get a free training course when we purchased the Bacula Enterprise version which we found very useful.
- Support Documentation is very in depth but it's a tough read sometimes. Takes a while to understand the concepts from this documentation. Could do with making the documentation a small bit easier to understand.
IT Infrastructure Engineer
DPD IrelandTransportation/Trucking/Railroad, 501-1000 employees
Veeam on IBM Cloud
- The reporting could use some work. If you have a client who has some serious audit controls in place, you may find yourself creating the report versus depending on the system do that piece for you.
- My complaint would be with the notification emails. They are not configurable and come out regardless of whether a backup set completed or is still running.
- The scheduling is a little clunky. It would be much nicer if the backup could be "continuous" anytime it's connected to the Internet (similar to Carbonite).
Senior Manager
DeloitteAccounting, 5001-10,000 employees
Pricing Details
Bacula Enterprise
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Bacula Enterprise Editions & Modules
—
Additional Pricing Details
—Veeam on IBM Cloud
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$11 per VM
Veeam on IBM Cloud Editions & Modules
Edition
Veeam Availability Suite | $15.001 |
---|---|
Veeam Backup and Recovery | $11.001 |
Veeam Physical Agent | $18.001 |
- per VM
Additional Pricing Details
—Likelihood to Renew
Bacula Enterprise
Bacula Enterprise 10.0
Based on 3 answers
Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.

Verified User
Engineer in Information Technology
Hospitality Company, 11-50 employeesVeeam on IBM Cloud
No score
No answers yet
No answers on this topic
Usability
Bacula Enterprise
Bacula Enterprise 8.5
Based on 4 answers
It still has a lot of flaws to overcome, especially in the area of user friendliness. Searching and filtering is quite cumbersome. Once you find the job you from which you want to restore, be sure to write that job number down because you won't be able to quickly find the job again without it during a recovery.

Verified User
Administrator in Information Technology
Logistics and Supply Chain Company, 1001-5000 employeesVeeam on IBM Cloud
Veeam on IBM Cloud 10.0
Based on 1 answer
Veeam is very easy to use once fully on-boarded and trained. Part of the reason we can respond to a critical situation swiftly is that it is so easy to use. We did take 2 years to be fully comfortable with the product as we tested it with others, but once we committed to Veeam, there was no question about it.

Verified User
Team Lead in Information Technology
Hospital & Health Care Company, 10,001+ employeesSupport Rating
Bacula Enterprise
Bacula Enterprise 9.8
Based on 25 answers
We have always been very well served by Bacula Enterprise support. The response time is excellent, and any doubts or problems are resolved quickly and easily, avoiding complications and the evolution of problems that could arise. Only praise for Bacula Enterprise's service and support. The monitoring of the entire process from acquisition to implementation was very well done.
Innovation Director
Prefeitura Municipal de Aparecida de GoiâniaGovernment Administration, 10,001+ employees
Veeam on IBM Cloud
Veeam on IBM Cloud 7.8
Based on 3 answers
At the moment I cannot say anything bad about the overall provided services. It's holding me back to put the mark even higher as other cloud solutions have their advantages as well, so I can't rate this one higher than competitor ones. However the experience is really positive to the moment and it has delivered always.

Verified User
Manager in Information Technology
Insurance Company, 501-1000 employeesImplementation Rating
Bacula Enterprise
Bacula Enterprise 8.0
Based on 1 answer
Ensure the backup traffic goes through separate traffic as the other environment.
ESCRYPT IT Teamlead Bochum
ESCRYPT GmbhInformation Technology & Services, 201-500 employees
Veeam on IBM Cloud
No score
No answers yet
No answers on this topic
Alternatives Considered
Bacula Enterprise
I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
Director of Information Technology
Architectural Design Consultants, Inc.Architecture & Planning, 11-50 employees
Veeam on IBM Cloud
Veeam BLOWS AWAY Veritas in terms of reliability, recoverability, and Especially PRICE! Veritas is literally thousands of dollar more than comparable Veeam Software. Veritas's support is virtually non-existent. I believe the only reason Veritas is even still in business is because of their reputation as the ONLY backup software a decade or more ago.If you use Veritas, I HIGHLY recommend throwing it away and trying out Veeam - You will NOT go back to Veritas!
Owner/President/CEO
P.C. 911Computer & Network Security, 1-10 employees
Return on Investment
Bacula Enterprise
- Quite transparently for the applications to allow online backup and guaranteed enough confidence due to its efficient algorithms of verification of media and blocks.
- The cost of purchasing and updating the annual support is very low compared to other "Veeam and Backup Exec" tools that I analyzed in the pre-project phase.
Manage Network and Virtualization
Claudino SARetail, 501-1000 employees
Veeam on IBM Cloud
- We solved a problem where we needed a backup for some remote clients and paying the cost for local backup was not feasible.
- allows us to put a solid backup and recovery solution in a client with very little monthly cost.
- Business backup and recovery, disaster recovery, hybrid data protection (onsite and cloud), server and workstation backup.
Senior Manager
DeloitteAccounting, 5001-10,000 employees