What users are saying about
28 Ratings
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Score 9.2 out of 100
90 Ratings
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Score 9.1 out of 100

Feature Set Ratings

  • Veeam on IBM Cloud ranks higher in 1 feature set: Data Center Backup

Data Center Backup

7.1

Bacula Enterprise

71%
8.6

Veeam on IBM Cloud

86%
Veeam on IBM Cloud ranks higher in 11/14 features

Universal recovery

9.1
91%
1 Rating
8.4
84%
13 Ratings

Live recovery

6.9
69%
7 Ratings
8.6
86%
13 Ratings

Recovery verification

6.5
65%
17 Ratings
10.0
100%
1 Rating

Business application protection

3.0
30%
2 Ratings
8.6
86%
13 Ratings

Multiple backup destinations

8.2
82%
22 Ratings
8.4
84%
13 Ratings

Incremental backup identification

7.9
79%
22 Ratings
9.1
91%
13 Ratings

Backup to the cloud

9.9
99%
11 Ratings
9.0
90%
13 Ratings

Deduplication and file compression

7.0
70%
16 Ratings
8.7
87%
13 Ratings

Snapshots

7.8
78%
13 Ratings
8.4
84%
13 Ratings

Flexible deployment

3.9
39%
19 Ratings
7.9
79%
13 Ratings

Management dashboard

4.4
44%
19 Ratings
8.1
81%
12 Ratings

Platform support

7.2
72%
22 Ratings
7.8
78%
13 Ratings

Retention options

7.2
72%
22 Ratings
9.0
90%
13 Ratings

Encryption

10.0
100%
13 Ratings
8.8
88%
13 Ratings

Attribute Ratings

  • Bacula Enterprise is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Veeam on IBM Cloud is rated higher in 1 area: Usability

Likelihood to Recommend

9.9

Bacula Enterprise

99%
22 Ratings
8.8

Veeam on IBM Cloud

88%
13 Ratings

Likelihood to Renew

10.0

Bacula Enterprise

100%
3 Ratings

Veeam on IBM Cloud

N/A
0 Ratings

Usability

8.5

Bacula Enterprise

85%
4 Ratings
10.0

Veeam on IBM Cloud

100%
1 Rating

Support Rating

9.8

Bacula Enterprise

98%
25 Ratings
7.8

Veeam on IBM Cloud

78%
3 Ratings

Implementation Rating

8.0

Bacula Enterprise

80%
1 Rating

Veeam on IBM Cloud

N/A
0 Ratings

Likelihood to Recommend

Bacula Enterprise

Bacula Enterprise is not the easiest backup software to work with--you are expected to be competent at the command line and editing complex configuration files, even if you mostly use the web GUI for day-to-day operations. However, study is rewarded--you can do many very complex things. Easy things may not always be easy, but very hard things are possible (unlike many competitors that make easy things easy and hard things impossible).
I would not recommend Bacula to someone who just wants a quick plug and play solution; but in my opinion your backups and disaster recovery system shouldn't be plug and play - that's a great way to feel good about a solution that won't actually work for you when it's needed!
Daniel Drucker | TrustRadius Reviewer

Veeam on IBM Cloud

The Veeam on IBM Cloud functions [is] easy to set on the first time to use the platform and the effective capability on predictive disaster, easy to backup the most important data through the Veeam on IBM Cloud functionalities. The features [have] multiple different responsibilities like copy data management, effective data restore functions among many more.
Jeniffer Luis | TrustRadius Reviewer

Pros

Bacula Enterprise

  • The support services provided by Bacula Systems are superb. They usually respond extremely quickly and have clear and useful answers upfront, which is a welcome change. Their support enabled us to get Bacula Enterprise up and running quickly and well configured, in a relatively short period of time. In addition, they also offer proactive support on a yearly basis. This involves sending an automatically generated report on your system configuration and status from which they provide advice on any issues or configuration problems that they find. I haven't seen this level of proactive support from another company.
  • The configuration is extremely powerful and flexible. If you're used to dealing with text-based configuration files then you'll find this system familiar. It also fits well with configuration management tools - in our case, Puppet - allowing the configuration across the whole system to be managed centrally. The flexibility of the system allowed us to have backups running exactly when and how we wanted, performing staging to tape via disk, and with various admin, tasks to automate the handling of tapes within our tape library.
  • The command-line console tool allows all operations to be done from the command line. In an emergency situation, or stuck in a datacentre with only a dumb console, being able to do everything via the command line is an important feature to have.
  • Bweb is an optional extra that provides a web-based interface for both management and configuration. If you don't want to edit text files and use the command line console tool then Bweb is the best interface to use. We don't use it for configuration (favoring external tools for managing the text-based configuration), but we do use it to monitor backups and perform restores. It provides an excellent overview of what's happening with the system.
  • The manuals, whitepapers, and additional documentation cover everything in detail. The whitepapers give a good overview of the installation, concepts, and specific scenarios, whilst the manuals cover in more depth how specific areas work and how the configuration is handled. It's very easy to find out what a particular option means and does.
  • The software can run on and is supported on, a wide variety of operating systems, including Ubuntu which is what we use. This is a level of flexibility that was important to us after being tied to RHEL for our previous backup system.
Anonymous | TrustRadius Reviewer

Veeam on IBM Cloud

  • The program installation is straight forward and uncomplicated.
  • Once running it does not put a drain on system resources. After the initial backup subsequent backups are quick.
  • It does what it is deigned to do and they have kept it simple for a reason.
David Johnson | TrustRadius Reviewer

Cons

Bacula Enterprise

  • Takes a while to get used to the software. It's not something that you can just install and work away with. You need to figure it out first. We did get a free training course when we purchased the Bacula Enterprise version which we found very useful.
  • Support Documentation is very in depth but it's a tough read sometimes. Takes a while to understand the concepts from this documentation. Could do with making the documentation a small bit easier to understand.
Brian O'Connell | TrustRadius Reviewer

Veeam on IBM Cloud

  • The reporting could use some work. If you have a client who has some serious audit controls in place, you may find yourself creating the report versus depending on the system do that piece for you.
  • My complaint would be with the notification emails. They are not configurable and come out regardless of whether a backup set completed or is still running.
  • The scheduling is a little clunky. It would be much nicer if the backup could be "continuous" anytime it's connected to the Internet (similar to Carbonite).
David Johnson | TrustRadius Reviewer

Pricing Details

Bacula Enterprise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Bacula Enterprise Editions & Modules

Additional Pricing Details

Veeam on IBM Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$11 per VM

Veeam on IBM Cloud Editions & Modules

Edition
Veeam Availability Suite$15.001
Veeam Backup and Recovery$11.001
Veeam Physical Agent$18.001
  1. per VM
Additional Pricing Details

Likelihood to Renew

Bacula Enterprise

Bacula Enterprise 10.0
Based on 3 answers
Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
Anonymous | TrustRadius Reviewer

Veeam on IBM Cloud

No score
No answers yet
No answers on this topic

Usability

Bacula Enterprise

Bacula Enterprise 8.5
Based on 4 answers
It still has a lot of flaws to overcome, especially in the area of user friendliness. Searching and filtering is quite cumbersome. Once you find the job you from which you want to restore, be sure to write that job number down because you won't be able to quickly find the job again without it during a recovery.
Anonymous | TrustRadius Reviewer

Veeam on IBM Cloud

Veeam on IBM Cloud 10.0
Based on 1 answer
Veeam is very easy to use once fully on-boarded and trained. Part of the reason we can respond to a critical situation swiftly is that it is so easy to use. We did take 2 years to be fully comfortable with the product as we tested it with others, but once we committed to Veeam, there was no question about it.
Anonymous | TrustRadius Reviewer

Support Rating

Bacula Enterprise

Bacula Enterprise 9.8
Based on 25 answers
We have always been very well served by Bacula Enterprise support. The response time is excellent, and any doubts or problems are resolved quickly and easily, avoiding complications and the evolution of problems that could arise. Only praise for Bacula Enterprise's service and support. The monitoring of the entire process from acquisition to implementation was very well done.
Ernesto Veiga | TrustRadius Reviewer

Veeam on IBM Cloud

Veeam on IBM Cloud 7.8
Based on 3 answers
At the moment I cannot say anything bad about the overall provided services. It's holding me back to put the mark even higher as other cloud solutions have their advantages as well, so I can't rate this one higher than competitor ones. However the experience is really positive to the moment and it has delivered always.
Anonymous | TrustRadius Reviewer

Implementation Rating

Bacula Enterprise

Bacula Enterprise 8.0
Based on 1 answer
Ensure the backup traffic goes through separate traffic as the other environment.
Alexander Siahaan | TrustRadius Reviewer

Veeam on IBM Cloud

No score
No answers yet
No answers on this topic

Alternatives Considered

Bacula Enterprise

I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
Cliff Nieuwenhuis | TrustRadius Reviewer

Veeam on IBM Cloud

Veeam BLOWS AWAY Veritas in terms of reliability, recoverability, and Especially PRICE! Veritas is literally thousands of dollar more than comparable Veeam Software. Veritas's support is virtually non-existent. I believe the only reason Veritas is even still in business is because of their reputation as the ONLY backup software a decade or more ago.If you use Veritas, I HIGHLY recommend throwing it away and trying out Veeam - You will NOT go back to Veritas!
Michael Craven | TrustRadius Reviewer

Return on Investment

Bacula Enterprise

  • Quite transparently for the applications to allow online backup and guaranteed enough confidence due to its efficient algorithms of verification of media and blocks.
  • The cost of purchasing and updating the annual support is very low compared to other "Veeam and Backup Exec" tools that I analyzed in the pre-project phase.
Rubens Urquisa | TrustRadius Reviewer

Veeam on IBM Cloud

  • We solved a problem where we needed a backup for some remote clients and paying the cost for local backup was not feasible.
  • allows us to put a solid backup and recovery solution in a client with very little monthly cost.
  • Business backup and recovery, disaster recovery, hybrid data protection (onsite and cloud), server and workstation backup.
David Johnson | TrustRadius Reviewer

Screenshots

Bacula Enterprise

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